Sales Manager

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

• →Execute the resort's sales strategy and action plans in alignment with commercial objectives and pre-opening milestones.
• →Prospect, develop, and maintain business from corporate, leisure, MICE, wholesale, luxury travel advisor, and group market segments.
• →Generate room nights, food and beverage revenue, banquet business, and ancillary revenue opportunities for the resort.
• →Identify, solicit, and develop new business opportunities while maintaining existing key account relationships.
• →Conduct sales calls, presentations, networking activities, site inspections, and client meetings to drive business growth.
• →Monitor account production and revenue performance, developing action plans where required.
• →Prepare and maintain strategic sales plans for assigned market segments and key accounts.
• →Maintain accurate client records, account profiles, and sales activities within Salesforce, Delphi, and other approved systems.
• →Participate in trade shows, roadshows, industry events, sales missions, and familiarization trips to increase resort awareness.
• →Collaborate closely with the Conference Services team throughout the group sales and event planning process.
• →Attend pre-event and post-event meetings when appropriate and support post-event client follow-up.
• →Develop strong relationships with Four Seasons Global Sales Offices and internal stakeholders to maximize lead generation opportunities.
• →Conduct competitor analysis and monitor market trends to identify emerging business opportunities.
• →Prepare weekly sales activity reports, market intelligence updates, and business forecasts.
• →Maximize cross-selling opportunities across Four Seasons hotels and resorts worldwide.
• →Support pre-opening marketing initiatives, promotional campaigns, and resort launch activities.
• →Represent Four Seasons professionally and maintain the highest standards of service excellence.
• →Perform other duties and special projects as assigned by the Director of Sales.

• →Minimum 3 years of hotel sales experience, preferably within luxury hotels or resorts.
• →Previous pre-opening experience is highly desirable.
• →Strong understanding of the Japan hospitality market and regional luxury travel landscape.
• →Experience managing corporate, MICE, leisure, luxury travel advisor, or wholesale accounts.
• →Excellent sales, negotiation, presentation, and relationship management skills.
• →Ability to identify business opportunities and convert prospects into long-term partnerships.
• →Strong analytical, organizational, and problem-solving abilities.
• →Experience working with Salesforce, Delphi, Opera, or comparable hospitality sales systems.
• →Proficiency in Microsoft Office applications.
• →Self-motivated, results-oriented, and able to work independently while collaborating effectively across teams.
• →Strong verbal and written communication skills.
• →Fluency in English is required; Japanese language capability is highly preferred.
• →Bachelor's degree or equivalent combination of education and professional experience.

·         Must already possess valid work authorization in Japan.

As a pre-opening resort, flexibility is required to meet business needs and project timelines. The Sales Manager may be required to work occasional evenings, weekends, and holidays, as well as travel domestically and internationally for sales activities, client meetings, and industry events.

• This is a full-time position.
• 40 working hours per week.
• 10 days off every month except February (9 days)

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.