Account Executive - Epic

Epic Account Executive

The Impact You Will Make in this Role

As the Strategic Account Executive - Epic, you will be responsible for growing Solventum's strategic relationship with Epic Systems Corporation.  You will serve as Solventum's point of accountability for the Epic partnership—managing executive relationships, business agreements, governance, and the joint roadmap between the two companies. You will deliver measurable partnership outcomes, clarify decision rights and escalation paths, and align cross-functional teams around shared priorities. This role does not manage hospital or health system client accounts; instead, you will bring first-hand hospital workflow and Epic EHR experience to ensure Solventum Health Information Systems solutions work seamlessly within Epic, augment and deliver value to shared customers. Here, you will make an impact by:

·       Serve as Solventum's primary business relationship owner for Epic, responsible for leading and executing the day-to-day strategic partner business relationship in conjunction with product and technical teams.

·       Develop and execute strategic Epic partnership strategy and plan with clear goals, KPIs and accountability, aligned to Solventum HIS business priorities.

·       Lead regular Epic partnership business reviews and present partnership health, risks and opportunities to Solventum senior leadership.

·       Publish an internal leadership update at least quarterly, to keep stakeholders informed of critical Epic projects and activity

·       Partner with Legal, Contracts and Finance to maintain, negotiate, and ensure compliance with all agreements between Solventum and Epic.

·       Establish a cross-functional operating cadence that connects partnership strategy to commercial outcomes, including a consolidated view of joint opportunities, investments, dependencies, risks, benefits realization, and decisions required from leadership.

·       Partner with Marketing on approved messaging and positioning related to Solventum's work with Epic.

·       Maintain a partnership risk and dependency register covering commercial, contractual, operational, technical, cybersecurity, privacy, and reputational considerations; assign owners and mitigation plans and elevate material risks through the appropriate governance forums.

·       Manage escalation of partnership-level issues with Epic, such as integration barriers, technical dependencies, access, and program questions that affect shared customers.

·       Coordinate with Solventum Client Advocacy, Support and Sales teams, who own hospital customer relationships, to resolve Epic-related issues that span multiple customers.

·       Identify joint opportunities with Epic that expand Solventum's reach and value across the Epic customer base and build business cases for new integration or partnership investments.

·       Represent Solventum at Epic events (e.g., UGM, XGM and partner forums) and gather market, competitive and customer insights to inform Solventum's go-to-market and product strategy.

·       Collate noteworthy Epic related news and share with key stakeholders on a regular interval

·       Defend Solventum products and offerings against Epic offerings and solutions

·       Educate and enable Solventum sales, client advocacy and product teams on the Epic relationship, program rules and integration capabilities.

·       Participate in relevant corporate programs, comply with professional and quality standards and corporate policies and procedures, and act consistently with Solventum's values and ethical standards.

·       Design and maintain the Epic partnership governance model, including stakeholder forums, executive sponsorship, decision rights, issue ownership, escalation paths, and documented follow-through across Solventum functions.

Your Skills and Expertise

To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:

·       Bachelor's degree or higher (completed and verified prior to start) from an accredited institution

·       Minimum of seven (7) years of experience in healthcare

·       Hospital or health system work experience, with demonstrated knowledge of hospital workflows (e.g., clinical documentation, CDI, HIM/coding, patient access or revenue cycle)

·       Excellent communication, presentation and cross-functional collaboration skills across Product, Development, Sales, Client Advocacy, Legal and Finance

·       Minimum of three (3) years of hands-on Epic EHR experience (e.g., as an Epic analyst, application lead, consultant)

·       Minimum of five (5) years of experience managing strategic partnerships, alliances, vendor relationships or key accounts

Additional qualifications that could help you succeed even further in this role include:

·       Ten (10) or more years of healthcare experience

·       Epic certification or accreditation (e.g., Resolute HB/PB, HIM, Clinical Documentation, ClinDoc, or Bridges/Interfaces)

·       Prior experience working for Epic or with Epic's partner or vendor programs (e.g., Showroom / Connection Hub, Toolbox)

·       Experience in a healthcare technology vendor, partnering on product integration with EHR platforms

·       Working knowledge of healthcare interoperability standards (e.g., FHIR, HL7) and EHR integration approaches

·       Strong organizational skills and managing and maintaining internal references of key resources

·       Experience negotiating and managing complex business agreements

·       Strong executive presence, strategic thinking, and the ability to influence without direct authority across two organizations

Supporting Your Well-being

Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.

By applying to this position, you acknowledge that Solventum recently publicly announced its intention to divest its Health Information Systems Business. See Solventum Announces Intent to Separate its Health Information Systems Business :: Solventum Corporation Newsroom. No decision has been made regarding the ultimate structure or timing of any potential transaction, and there can be no assurance that a separation will occur. Any transaction would be subject to customary approvals, including approval by Solventum's Board of Directors, regulatory requirements and other customary conditions. This position supports the Health Information Systems Business. If a future transaction involving that business were to occur, the impact on this role would be determined as part of that process and would remain subject to applicable legal requirements, approvals and business decisions.

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.  Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

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