Manager - Regional Sales Operations

Location: Cebu City

Work setup: Full Onsite

Schedule: Monday to Friday, Dayshift

Role Overview

The Regional Sales Operations Manager will oversee sales and operational performance across multiple branches within the assigned region, driving revenue growth, operational efficiency, and customer satisfaction. Reporting to the General Sales Manager, the role will support the development and execution of sales and operational strategies, monitor regional business performance, and lead branch teams in achieving their targets and KPIs.

Qualifications

• Bachelor's degree in Management, Business Administration, Industrial Engineering, Marketing, Operations Management, or a related field.
• 5–8 years of relevant sales and operations experience, with at least 3+ years in a managerial or leadership capacity.
• Proven experience managing multiple branches, locations, territories, or business units, preferably within retail, automotive/motorcycle, food service, FMCG, distribution, or other multi-site operations.
• Experience in supporting the development and execution of sales and operational strategies aligned with business objectives and growth plans.
• Demonstrated experience in business performance management, including reviewing branch performance, analyzing KPIs, identifying performance gaps, and implementing improvement plans.
• Proven experience in driving revenue growth, improving sales performance, and enhancing operational efficiency across multiple locations.
• Experience managing or overseeing branch budgets, resources, inventory, logistics, and other operational requirements.
• Strong people management experience, including leading, coaching, developing, and monitoring the performance of branch and sales teams.
• Strong understanding of sales management, branch operations, customer service, process improvement, and operational compliance.
• Strong business and financial acumen, with the ability to interpret sales, operational, cost, and profitability reports.
• Excellent analytical, problem-solving, decision-making, communication, and stakeholder management skills.
• Experience preparing and presenting business performance reports, operational reviews, and recommendations to senior management.
• Must have a valid driver's license and be willing to conduct frequent branch and field visits.
• Willingness to travel frequently across assigned locations.

Key Responsibilities

• Oversee the sales and operational performance of multiple branches within the assigned region, ensuring alignment with regional and overall business objectives.
• Support the General Sales Manager in the development and execution of sales and operational strategies, translating business direction into actionable regional and branch-level initiatives.
• Drive the achievement of monthly, quarterly, and annual sales, revenue, profitability, and operational targets across the assigned area.
• Conduct regular business performance reviews with branch managers, analyzing sales results, operational metrics, KPIs, costs, and other key business indicators.
• Identify performance gaps and develop corrective action plans and improvement initiatives for underperforming branches in coordination with the General Sales Manager.
• Monitor branch sales performance and identify opportunities to increase revenue, improve productivity, strengthen customer acquisition and retention, and enhance overall business performance.
• Monitor branch budgets, resources, operating expenses, and other financial and operational requirements to support efficient resource utilization and profitability.
• Establish, monitor, and evaluate branch and team KPIs, ensuring performance is consistently tracked and aligned with regional objectives.
• Lead, coach, and develop branch managers and sales and operations teams, strengthening team capabilities and fostering a performance-driven culture.
• Conduct regular branch visits and operational reviews to assess performance, address challenges, and ensure consistent execution of strategies, policies, and operating standards.
• Oversee branch operations to ensure operational efficiency, customer satisfaction, productivity, and service quality across assigned locations.
• Identify and implement process improvement initiatives, including 5S and other operational excellence practices, to improve productivity, quality, efficiency, and workplace safety.
• Ensure consistent implementation of company policies, operating procedures, internal controls, and applicable regulatory and compliance requirements across branches.
• Collaborate with Finance, Marketing, Supply Chain, HR, and other relevant functions to address branch requirements and support the execution of regional business initiatives.
• Build and maintain strong relationships with customers, suppliers, financing partners, regulatory agencies, and other external stakeholders as required.
• Monitor market and business conditions within the assigned region and provide business insights and recommendations to the General Sales Manager to support growth and operational improvements.
• Prepare and present regular regional performance reports, business reviews, and recommendations to the General Sales Operations Manager and other senior stakeholders.