Marketing and Sales Administrator (023-1358)

• Clean, de-duplicate, update and segment approx. 25,000 existing contacts plus 5,000–10,000 newer buyer and seller contacts.
• Run a structured 6–12 month nurture cadence so every contact receives timely, relevant touchpoints.
• Log every call, email and outcome accurately so the CRM stays the single source of truth.

• Make value-led outbound calls: just listed, just sold, upcoming auctions in the street, and free market report offers.
• Nurture appraisal leads, qualify their timing and motivation, and book appraisals directly into the principal’s calendar.
• Hand over warm, ready-to-list clients with clear notes, and refer finance opportunities to the in-house broker.

• Build and send email and SMS campaigns to targeted database segments.
• Prepare market updates and suburb reports that give homeowners genuine value.
• Support social media content and scheduling alongside the agency’s existing marketing.

• Set up automated follow-ups across SMS, email and CRM workflows using tools such as n8n, Make, or built-in CRM automation.
• Monitor automations for accuracy and tone, and refine them to lift response and booking rates.

• Prepare sale contracts using approved templates and instructions; enter details, coordinate signing and distribute completed copies to relevant parties. 
• Prepare and process Form 6 appointment documents; check details and signatures, follow up outstanding items and file completed records, subject to principal review.

• When the receptionist is away, answer and direct calls, respond to general enquiries, record messages, manage appointments and assist with routine administrative tasks.

• 2-3+ years in a sales admin, marketing admin or client-facing role, ideally within Australian real estate.
• Excellent spoken and written English with a warm, confident phone manner that Australian homeowners respond to.
• Hands-on CRM experience and a genuine love of clean, well-organised data.
• Comfortable making outbound calls daily and energised by booking results.
• Confident using AI tools and automation platforms to work smarter.
• Self-directed and output-focused: you plan your day, deliver consistently and report progress proactively.

• Australian real estate CRMs such as Rex, VaultRE, AgentBox or Box+Dice.
• Email marketing platforms, Canva, and social scheduling tools.
• Familiarity with Australian property terms: appraisals, auctions, listings, settlements.

This is a remote role that will be set up as an independent contractor engagement.

To ensure alignment and transparency, successful candidates will be expected to:

• Disclose any existing ongoing roles or client work
• Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)