Server Assistant

United States·North Randallmid

Food ServiceRestaurant Crew Member

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Quick Summary

Overview

Essential Functions Greets everyone at all times. Smiles, makes eye contact and verbally greets guests and co-workers from arrival to the property through departure.

Technical Tools

Food ServiceRestaurant Crew Member

Greets everyone at all times. Smiles, makes eye contact and verbally greets guests and co-workers from arrival to the property through departure.

Provides enthusiastic customer service while interacting with guests and co-workers.

Clearing and resetting tables, including removing and replacing dishes, glasses, utensils and condiments in a timely manner.
Acknowledging, greeting and conversing with guests dining
Serving beverages and assists the Food Server, as needed.
Completing required sidework, as assigned.

Make sure that all tables are set completely both before and after shift.
Make sure all areas are clean and free of debris.
Polish all glassware as necessary.
Assist Food Servers in service of water.
Maintain tables throughout service, clearing dishes between courses and empty glassware as necessary.
Clearing and scraping all dishes in the side stations after clearing a table.
Stock all side stations with linen and proper glassware.
Maintain professional demeanor throughout service, assisting servers and Maitre’D as necessary.
Service of Coffee and Hot tea.
Move tables throughout dining room in order to be able to set up and accommodate need of the reservations.
Carry multiple dishes (up to 3 at one time) in one hand without tray service.
Meeting the attendance guidelines of the job and adheres to regulatory, departmental and company policies.

Must be literate and fluent in English

Work requires effective communication in English, both verbal and written form in a professional manner.
Must present a neat and professional appearance.
Work requires interactions with customers, public and co-workers.
Work requires teamwork with other staff members.
Work requires an attention to detail.
Able to balance Large Serving Tray.

Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
Respond to visual and aural cues.
Must have the manual dexterity to operate a computer and other necessary office equipment.
Must be able to tolerate areas containing dust, loud noises and bright lights.
Must be able to work varied shifts, weekends and holidays as needed.
Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
Ability to speak distinctly and persuasively.
Must be able to read, write, speak, and understand.