As a Senior Solutions Engineer, you will help enterprise customers across Australia and New Zealand navigate complex technical challenges and accelerate their digital transformation initiatives. You will combine deep technical expertise with consultative selling to align business objectives with innovative software development solutions. Working closely with enterprise stakeholders, sales teams, account managers, and technical partners, you will shape solution strategies that deliver measurable business value. You will lead technical demonstrations, proofs of concept, and strategic discussions while helping customers modernize development practices and strengthen application security. This role offers the opportunity to influence high-value enterprise engagements, build trusted customer relationships, and contribute to long-term technology adoption. Within a remote-first, globally connected environment, you will collaborate with diverse teams and help organizations unlock the full potential of modern, AI-powered software development.
Lead enterprise pre-sales engagements: Provide technical sales support to large enterprise customers across Australia and New Zealand, engaging business and technical stakeholders to establish requirements, demonstrate value, and secure technical alignment throughout the buying process.
Develop strategic customer relationships: Build and maintain relationships with key decision-makers, technical leaders, and business stakeholders to support solution adoption, strengthen customer engagement, and establish long-term partnerships.
Deliver technical demonstrations and proofs of concept: Identify customer challenges, collaborate with technical teams, and develop tailored demonstrations and proofs of concept that address complex requirements and validate proposed solutions.
Drive digital transformation initiatives: Analyze customer environments, identify technology and process gaps, and recommend solutions that support software modernization, improve development workflows, and achieve strategic business outcomes.
Design innovative technical solutions: Translate complex customer requirements into practical solution architectures and implementation approaches that leverage platform capabilities while aligning with customer priorities and transformation roadmaps.
Champion application security: Develop expertise in advanced application security solutions, explain security capabilities and approaches clearly, and act as a trusted advisor to customers developing or strengthening their application security programmes.
Translate industry insights into opportunities: Monitor customer needs, industry developments, and business priorities to identify growth opportunities and connect product capabilities with evolving digital transformation objectives.
Collaborate on strategic account planning: Partner with sales, account management, and external technology partners to develop account strategies, support solution selection, and drive sustainable customer growth.
Support customer engagement initiatives: Contribute to marketing events, technical presentations, and customer-facing content that communicates solution value, shares industry knowledge, and strengthens customer relationships.
Resolve implementation challenges: Identify technical, organizational, and operational barriers to solution adoption, coordinate with the appropriate specialists, and help customers progress toward successful deployment and measurable outcomes.
Share technical and commercial insights: Communicate customer feedback, emerging requirements, and lessons learned to internal teams to improve solution positioning, customer engagement, and overall go-to-market effectiveness.