This is a high-impact, hunter-focused sales role centered on driving growth across the SMB market. You will acquire new customers while expanding existing relationships through strategic cross-selling and account development. The role focuses on managed IT, cybersecurity, cloud, Microsoft 365, compliance, productivity, and AI solutions. You will act as a trusted advisor to business owners and executive decision-makers, connecting technology solutions to measurable business outcomes. Success will be measured through new-logo acquisition, recurring revenue growth, expansion, product attachment, and customer lifetime value. You will work closely with technical, customer success, marketing, and service delivery teams in a consultative, collaborative environment. The position is fully remote, with a strong emphasis on disciplined pipeline management, relationship building, and predictable revenue growth.
Prospect, qualify, develop, and close new SMB opportunities for managed IT, cybersecurity, Microsoft, cloud, compliance, productivity, and related technology solutions.
Build and maintain a healthy sales pipeline through outbound prospecting, inbound leads, referrals, partner channels, business associations, and targeted SMB verticals.
Manage the complete sales cycle from lead generation and discovery through proposal, negotiation, closing, and handoff to onboarding or service delivery teams.
Conduct consultative discovery to identify technology challenges, cybersecurity gaps, operational inefficiencies, continuity risks, compliance requirements, and modernization opportunities.
Position recurring managed services and bundled solutions around measurable business outcomes, including improved security, productivity, efficiency, scalability, and risk reduction.
Partner with solution architects, sales engineers, vCIO resources, and delivery teams to scope appropriate solutions and establish realistic implementation expectations.
Develop tailored proposals, presentations, quotes, and business cases that address the priorities of SMB buying committees and executive stakeholders.
Translate complex technical capabilities into clear business value for CEOs, CFOs, COOs, business owners, IT leaders, and operations teams.
Own cross-sell and expansion opportunities within assigned accounts and develop account growth plans to increase adoption across the broader solutions portfolio.
Identify opportunities involving cybersecurity, Microsoft 365, cloud modernization, compliance, AI-powered productivity, and additional managed services.
Collaborate with Customer Success, Account Management, Marketing, Solution Engineering, and Service Delivery teams to identify upgrade, modernization, and product-attachment opportunities.
Develop relationships across SMB communities, business associations, referral networks, chambers of commerce, industry groups, and relevant vertical markets.
Represent the organization at industry events, partner meetings, networking forums, and SMB-focused conferences.
Monitor market trends, competitive dynamics, customer buying behavior, and vertical opportunities to inform sales messaging and go-to-market execution.
Consistently achieve monthly, quarterly, and annual bookings and revenue targets while maintaining accurate forecasts and pipeline data.
Track and communicate pipeline activity, conversion rates, revenue projections, cross-sell opportunities, expansion revenue, and product-attachment performance using Salesforce and approved sales tools.