Team Sales Specialist, Team Division

The Team Sales Specialist plays an important role in delivering outstanding customer experiences while supporting the growth of a specialized team sales division. In this position, you will work closely with sales representatives to assist existing and prospective business customers with product recommendations, quotes, custom orders, and order management. You will serve as a key point of contact, responding to customer inquiries and ensuring that every interaction is handled efficiently and professionally. Through strong relationship-building and proactive problem-solving, you will help strengthen customer loyalty and drive sales performance. You will also contribute to the creation of customized team stores, product proofs, and tailored purchasing solutions. This remote opportunity is ideal for a customer-focused professional who enjoys teamwork, sales support, and working in a dynamic e-commerce environment.

• At least 2 years of customer service experience, preferably within an e-commerce or online retail environment.

• Previous experience supporting business-to-business (B2B) customers and managing professional customer relationships.

• Experience in inside sales or outside sales, with an understanding of sales support processes and customer account management.

• Strong verbal and written communication skills, with the ability to interact professionally and effectively with customers and internal stakeholders.

• Excellent organizational skills and attention to detail, particularly when managing quotations, customer records, custom orders, and multiple requests.

• Strong problem-solving abilities and a customer-first mindset, with the ability to identify needs and recommend appropriate solutions.

• Ability to manage incoming inquiries efficiently, prioritize competing tasks, and consistently meet service and performance objectives.

• Positive attitude, strong interpersonal skills, and the ability to collaborate effectively in a team-oriented environment.

• Self-motivation, reliability, and the ability to work independently in a remote setting.

Additional qualifications that would be an advantage:

• Working knowledge of aquatic sports, including swimming, water polo, and diving.

• Background in aquatics as an athlete, coach, or industry professional.

• Experience using NetSuite or Salesforce CRM platforms.

• Previous experience working remotely and collaborating with distributed teams.