ServiceNow Solutions Architect

The world of global advisory, audit and tax compliance services for large multi-nationals is rapidly changing and heavily dependent on technology.    

The KPMG Delivery Network (KDN) is a KPMG special purpose member firm offering a way for clients to leverage KPMG top talent and technology platforms through regional teams of specialists, enabling economies of scale and a new way of working that expands beyond local capability

Together with KDN, KPMG member firms can drive the sales and delivery of global solutions at a competitive price and in a repeatable and consistent manner. As a member of KDN, you’ll be a part of the KPMG family working alongside some of our profession’s most skilled practitioners on rewarding programs and initiatives that are changing the way business operates, delivering value to our clients, and driving positive change in the communities we serve.

You’ll be enabling KDN accelerate new ways of working, using cutting-edge technology and working together with our member firms located in nearly 150 countries to help us achieve our ambition to be the most trusted and trustworthy professional services firm. 

And through your work, you’ll build a global network and unlock opportunities that you may not have thought possible with access to great support, vast resources, and an inclusive, supportive environment to help you reach your full potential.

ServiceNow is your forte, isn’t it? And you have passion for digital workflows, don’t you? Then keep reading as KPMG IT Service is building a team of likeminded ServiceNow experts.

The ServiceNow Architect partners with IT and business line teams to design end-to-end digital workflows for our customers. The role is key for developing ServiceNow based solutions by creating technical solution designs.

You will be also consulting our customers on their journey to apply ServiceNow modules in different areas like Service Management, operating models, CMDD, vendor management and others.

As a ServiceNow Solution Architect operating across the enterprise within the capability team, you will be responsible for scoping, design, development and implementation activities across client projects to deliver world class ServiceNow based solutions. You must analyse new business requirements and their correct technical implementation solutions using industry best practices. You will work closely with client stakeholders, delivery leads, business analysts, developers and testers to guide the design through to implementation and beyond whilst ensuring KPMG risk and quality standards are adhered to. 

• Technical delivery of solution components based on the ServiceNow platform
• Facilitate workshops for demonstrating ServiceNow modules and capabilities
• Asses existing workflows and processes to identify opportunities for improvement and experimentation
• Defining how ServiceNow fits within the overall client architecture
• Support the ServiceNow presales opportunity lifecycle
• Contribute to the development of KPMG’s ServiceNow based product roadmap
• Operate as a member of the wider KPMG community, sharing knowledge across functions and building your personal network within the firm

• Experience in consulting / professional services and a strong track record of delivering technology projects on the ServiceNow platform as a Solution Architect
• Certified ServiceNow System Administrator
• Certified in ITIL Foundation (v3 or v4)
• Expertise in scripting on the ServiceNow platform using JavaScript, CSS and Angular JS: Flows, Business Rules, Client Scripts, UI Actions, Widgets and UI Pages
• Understanding of the key technologies relevant to the ServiceNow integration solutions including: Integration Hub, SSO, Web Services, LDAP, JDBC, etc.
• Experience with agile and traditional software and project management methodologies
• Passionate about areas of expertise, managing your own development by learning continuously from experience and seeking out development opportunities