Consultant & Account Manager (H/F)

France·ParisPermanentmid

SalesAccount Manager

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Quick Summary

Overview

Who are we? moka.care is a mental health solution for companies, with one mission in mind: nurturing healthy minds to foster healthy organizations.

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SalesAccount Manager

moka.care is a mental health solution for companies, with one mission in mind: nurturing healthy minds to foster healthy organizations.

We guide employees through individual and group therapy or coaching sessions.

Alongside we help HR teams to take care of their employees’ mental health on a daily basis.

Why do we need you?

As a Consultant & Account Manager, your mission is to cultivate and strengthen relationships across our portfolio of clients, including a part of key accounts. You’ll drive value by identifying opportunities for growth through strategic up-sells and cross-sells, directly contributing to moka’s expansion and scalability. Your ultimate goal is to position moka.care as the trusted, go-to partner for all their mental health needs.

Build strong relationships: Develop lasting partnerships with your high-profile clients, including HR and People Directors.

Advise and implement solutions: Act as an expert in proposing and leading PSR audits, transformation plans, and mental health roadmaps to ensure our services remain relevant and impactful.

Manage your client portfolio proactively: Identify opportunities for improvement, advise clients strategically and develop action plans, using key data and insightful reports.

Drive growth through upsells: Regularly pitch new products and services to deliver value while contributing to business growth.

Ensure client retention: Lead contract renewals, negotiations, and signatures, striving for 100% client retention.

Help us scale: Contribute to the continuous improvement of the Consultants/Account Managers department by optimizing processes and workflows.

Experience & Adaptability: You have min. 3 years of experience in Consulting or Account Management within B2B services, and you’re eager to apply those skills in a fast-paced, growing environment.

Bilingual Excellence: You’re fluent in both French and English, with exceptional communication skills that allow you to engage clients effortlessly in both languages.

Client-Focused & Organized: You thrive in a client-facing role, are highly organized, and take pride in delivering personalized service to your portfolio of clients.

Analytically Strong: Your strong analytical skills empower you to not only deliver insightful reports but also identify opportunities for improvement and growth.

Process-Oriented & Tech-Savvy: You have a knack for process optimization and are comfortable navigating technical aspects to solve client challenges efficiently.

Calm, Sales-Driven Leader: With a cool head under pressure, you build strong relationships, spot cross-sell and up-sell opportunities, and lead with confidence to add value for both clients and the business.

Participate in an entrepreneurial fast-growing adventure and the possibility of having a huge potential for evolution inside moka
See the concrete impact of your efforts each day and participate in nurturing healthy minds to foster healthy organizations
Grow as a person and learn within a team of great people
Be trusted: we hire great talents who lead us to the next level

Access to Moka.Care: selfcare, individual & group sessions, and the possibility to test the new features in preview
Benefit Fund - May : up to 1500€ net / year (125€ net / month)
BSPCE for everyone
Work life balance: 60% at the office - 2 days per week or 1 week per month remotely
Swile Meal voucher card of 10€/day (restaurants, groceries and food apps)
Gymlib for sport & wellness allowance
Transportation allowance (50% reimbursed)
7 week holiday policy (& one additional day off per year)

Phone interview
Background Interview
A Case study and job focused interview to project yourself in your future day-to-day job
And finally a Value fit interview to make sure you’ll feel comfortable at moka
Offer and reverse interview