Sales Engineer

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Job Description

Role Overview
The Sales Engineer II transitions from assisted support to independent execution of standard pre‑sales technical activities. The role requires stronger technical judgment, the ability to tailor solutions to customer needs, and effective collaboration with Sales, Product, and Engineering teams.
This position typically reports to a Senior Sales Engineer, Sales Engineering Manager, or Commercial Leader.

Key Responsibilities
Independent Pre‑Sales Technical Execution

Independently support sales opportunities with technical expertise
Participate in customer discovery to understand technical requirements and use cases
Translate customer needs into appropriate solution recommendations

Product Demonstrations & Technical Presentations

Plan and deliver effective product demonstrations (virtual or in‑person)
Tailor demonstrations to specific customer scenarios and industries
Present technical concepts clearly to both technical and non‑technical audiences

Solution Design & Configuration

Develop and recommend solution architectures within defined scope
Perform standard solution sizing, configuration, and compatibility assessments
Identify technical risks or gaps and propose mitigation strategies

Proof‑of‑Concept & Technical Validation

Support or lead routine proof‑of‑concepts, pilots, or evaluations
Coordinate technical validation activities with internal teams
Document outcomes and technical findings to support sales decisions

Customer Engagement & Relationship Support

Serve as a trusted technical partner during customer engagements
Respond to technical questions, RFIs, or solution clarification requests
Support follow‑through on technical commitments made during sales cycles

Collaboration with Sales & Cross‑Functional Teams

Partner closely with Account Executives and Sales Managers
Coordinate with Product Management, Engineering, and Support to address requirements
Provide feedback from the field to inform product and solution improvements

Technical Documentation & Sales Support

Contribute to technical proposals, solution descriptions, and sales collateral
Document standard configurations, demo setups, and best practices
Maintain accurate records of technical engagement activities in CRM or sales tools

Tools, Systems & Process Discipline

Use CRM, demo platforms, and configuration tools consistently
Follow sales engineering engagement processes and standards
Support reporting on technical sales activity as required

Knowledge Development & Continuous Improvement

Deepen expertise in products, technologies, and competitive solutions
Stay current on industry trends and customer challenges
Share best practices and lessons learned with the sales engineering team

Informal Mentorship

Provide informal guidance to Sales Engineer I roles
Support onboarding and knowledge sharing within the team


Qualifications
Education & Experience

Bachelor’s degree in Engineering, Computer Science, Information Systems, or related technical field required
Typically 2–4 years of experience in sales engineering, solutions consulting, technical support, or customer‑facing technical roles

Knowledge, Skills & Abilities

Strong working knowledge of products, solutions, and underlying technologies
Ability to independently manage standard pre‑sales technical engagements
Strong presentation and technical communication skills
Ability to translate technical concepts into business value
Solid problem‑solving and troubleshooting capability
Comfortable interacting with customers and influencing technical decisions
Professional judgment, responsiveness, and accountability

Technical – T2

Organizational Impact
• Works to achieve operational, functional, and/or business targets within team with direct and indirect impact on departmental or job family results, using practical technical principles
• Intermediate-level technical contributor; generally works independently under moderate supervision and may seek advice of more senior employees in the same area
• Failure to achieve results requires allocation of additional resources to meet goals and impacts project completion with the potential for additional financial expense.
• Works on smaller, less complex projects/assignments
Communication & Influence
• Communicates with employees typically within the department and/or job family, explaining and interpreting matters related to the department; may communicate with external clients or partners depending upon the job area
• May influence employees within own job area at an operational level
Innovation & Complexity
• Responsible for making minor improvements to technical/business processes, procedures, or systems to contribute to the performance of the team
• Problems faced may be difficult but are not complex, requiring application of technical skills/analysis drawing from prior experiences, and typically involve consideration of multiple issues and impact job family and/or multiple teams
Leadership & Talent Management
• May provide guidance, help with training and review work of entry-level employees
• May lead parts of less complex projects or processes
Knowledge & Experience
• Requires understanding of basic context and practical knowledge of technical and business environment as well as potential and upcoming technical advances within area of specialization, typically obtained through advanced education and relevant experience
• Requires a bachelor’s degree or equivalent experience and minimum 2 years of prior relevant experience

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.