Revenue Operations Manager

• →Own territory execution across assigned regions, ensuring bookings adhere to company policy, maintain accuracy, and meet compliance requirements throughout the process.
• →Serve as a subject matter expert for complex, high-value, and non-standard transactions across these regions.
• →Serve as a primary execution and escalation partner for the Finance Global Capability Center (FGCC), providing guidance on high-complexity scenarios and supporting the consistent application of policy and process.
• →Partner closely with Sales, Deal Desk, Finance, and related global teams to support complex deal structures and ensure transactions are executed in line with defined processes and controls.
• →Support managing month-end and quarter-end close activities, including preparing, reviewing, improving, and troubleshooting reconciliations as required, and serve as an escalation point for issues and exceptions.
• →Proactively identify discrepancies, trends, and opportunities for process improvement through ongoing review of operational data and workflows.
• →Develop and analyze business performance reporting to ensure an accurate reflection of operational results, creating reports and dashboards that support planning and decision-making.
• →Oversee and support multiple operational and process improvement initiatives, ensuring work is completed efficiently and aligned to expected outcomes.
• →Work with Business Technology and Finance Transformation teams to support system enhancements, including UAT participation, validation of changes, and issue resolution as needed.
• →Support training and enablement efforts both within the team and cross-functionally on processes, complex scenarios, and operational best practices.
• →Utilize automation and AI-enabled tools, where appropriate, to improve efficiency, accuracy, and scalability across Revenue Operations workflows.

You are a strong operational contributor with a solid understanding of end-to-end quote-to-cash processes and how upstream and downstream decisions impact outcomes.

You bring:

• Strategic curiosity and a practical approach to identifying issues and supporting continuous improvement.
• Operational strength, with experience working through complex processes, policies, and systems.
• Sound judgment when evaluating information, prioritizing work, and handling non-standard scenarios.
• Clear and effective communication skills, with the ability to work across teams and explain processes or decisions.
• Adaptability and comfort managing multiple priorities in a dynamic environment.
• A forward-looking mindset, including openness to using automation and AI-enabled tools to improve how work is done.

• 6–8+ years of experience in Order Management, Sales Operations, Deal Desk, or a related role 
• Advanced knowledge of operations systems and tools such as Salesforce, CPQ, NetSuite, Tableau, or similar platforms preferred
• Ability to move fast, adapt, and thrive in a dynamic and fast changing environment

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Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

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