Sales Administration and Support Advisor

OES is a global education services partner, working with universities, employers, and industry bodies to deliver market-leading online learning solutions. Our purpose is to enhance lives through education, and our vision is to be the world's most impactful enabler of education. We are a values-led organisation that empowers our people to make a meaningful impact every day. Through collaboration, innovation, and a student-focused approach, we create engaging learning experiences while supporting our teams to grow, develop, and thrive in a culture that embraces change and continuous improvement. 

• →Review and assess student enrolment documentation against course entry requirements. 
• →Support Sales Consultants with enrolment processing and student enquiries. 
• →Ensure all enrolments meet quality and compliance standards. 
• →Provide timely responses to student and stakeholder requests in line with service level agreements. 
• →Support onboarding activities and retention initiatives, including student follow-up and account setup assistance. 
• →Contribute to continuous improvement initiatives and process enhancements. 
• →Assist with inbound enquiries and broader sales team support as required. 
• →Collaborate with academic and operational stakeholders to achieve positive student outcomes. 

We're looking for someone who is detail-oriented, proactive, and passionate about delivering outstanding customer experiences. You'll bring: 

• Previous administration, customer service, or sales support experience. 
• Exceptional attention to detail and strong organisational skills. 
• Excellent written and verbal communication skills. 
• A solutions-focused mindset and ability to work independently. 
• Strong computer literacy across Microsoft Office and CRM systems. 
• The ability to thrive in a fast-paced, high-performing environment. 
• Experience within education, training, admissions, or enrolments will be highly regarded