Solutions Consultant

United StatesRemoteFull-Timemid

SalesSales Engineer

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Quick Summary

Overview

About Outreach Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence,

Technical Tools

SalesSales Engineer

About Outreach

Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.

The Role

The Solutions Consulting team is an integral part of the Outreach Go-To-Market function. We focus on driving real business impact for prospects by being both technology and domain experts. We are expected to understand our prospect’s challenges and objectives - then guide them toward lasting solutions. We do this by partnering with other functions, internally (professional services, product, engineering, success, marketing) and externally (partners).

Becoming and acting as a subject matter expert on the Outreach platform and acting as a trusted advisor to both customers and internal teams

Partner and collaborate with Sales to identify customer and prospect selling tools, business processes, opportunities and risks through in-depth discovery

Helping qualify opportunities through in-depth discovery of customer and prospect business processes in order identify opportunities and risks that need to be addressed during the sales process

Participate in product demonstrations highlighting Outreach's business value

Understanding goals and value propositions for various stakeholders within customer organizations

Ensuring effective communication of customer and prospect pains and requirements to Outreach’s onboarding and implementation teams

Building industry credibility through continuous learning of new sales trends & technology from blogs, podcasts, and other industry publications

Collaborating with Product, Customer Success, and other Outreach teams to build a better company and platform for our customers

Sharing your product and selling knowledge with other Outreach teams, helping them strengthen their own skills, and better support our customers and prospects

Experience – You have 2+ years' experience in a customer-facing role (SC, AE, SDR, CSM, etc.)

Inquisitive – You ask thoughtful questions resulting in meaningful insights; you probe in a way that leads people to step outside their mindset; you unearth pain points and elicit new ideas

Problem Solver – You are able to translate customer use cases and business goals into scalable, and value-based solutions

Excellent Presentation Skills – You can deliver engaging demonstrations, drawing on customer examples and industry insights to highlight business value for a diverse range of stakeholder personas