Human Resources Manager

The Human Resources Manager is responsible for managing and executing all day-to-day human resources functions at the branch location while ensuring alignment with corporate HR policies, procedures, and business objectives. This is a hands-on, operational role that requires direct involvement in employee relations, recruitment, onboarding, benefits administration, performance management, attendance, compliance, and workforce planning.

The HR Manager serves as the primary HR contact for branch employees and local management, providing practical guidance and timely support on employee matters. The position reports directly to the Director of Human Resources at Corporate and works closely with branch leadership to maintain a productive, compliant, and positive work environment.

The ideal candidate is a working HR professional who takes ownership of daily responsibilities, follows through on employee and management issues, maintains accurate records, and executes HR processes rather than simply delegating them.

• Coordinate the full-cycle recruitment process, including job postings, resume screening, interviews, candidate recommendations, and employment offers.
• Partner with managers to identify staffing needs and hiring priorities.
• Coordinate background checks, pre-employment documentation, new-hire orientation, and onboarding.
• Track vacancies, staffing levels, hiring progress, and employee turnover.

• Maintain accurate employee files, personnel records, organizational charts, and confidential HR documentation.
• Monitor attendance, punctuality, leave requests, and employee status changes.
• Prepare HR reports, employee communications, and other required documentation.
• Respond to employee inquiries and ensure HR processes are completed accurately and on time.

• Address employee concerns, workplace conflicts, and policy questions professionally and promptly.
• Support workplace investigations, document findings, and assist managers with employee counseling, corrective actions, and disciplinary matters.
• Translate verbal and written communications for Spanish-speaking employees as needed.
• Promote fair treatment, positive employee relations, engagement, and retention.
• Escalate sensitive or high-risk employee matters to the Director of Human Resources.

• Coordinate performance evaluations and follow up with managers to ensure timely completion.
• Assist with performance improvement plans, employee development, and corrective action documentation.
• Identify training needs, coordinate training activities, and maintain required training records.

• Implement and communicate HR policies and procedures while ensuring compliance with applicable federal, state, and local employment laws.
• Maintain required employment documentation and support HR audits and compliance initiatives.
• Assist with workplace safety documentation and other HR-related risk management activities.
• Promptly escalate potential legal claims, discrimination or harassment allegations, and significant compliance concerns.
• Maintain strict confidentiality of employee, compensation, benefits, and medical information.

• Partner with branch leadership and supervisors on staffing, employee performance, workforce planning, and organizational needs.
• Implement corporate HR policies, programs, and initiatives at the branch level.
• Provide regular updates on recruitment, turnover, attendance, employee relations, and other workforce metrics.
• Identify opportunities to improve HR processes, employee communication, retention, and operational efficiency.
• Seek corporate guidance and approval for matters outside delegated authority.