Account Manager, Direct Sales

*Please note that this role is only open for candidates residing in India

Plooto is a Canada-born fintech company on a mission to give small and mid-sized businesses the financial power to succeed on their own terms. We make payments secure, accurate, and stress-free so businesses and their accountants can spend less time in the books, confidently manage cash flow, and make smarter decisions every day. We're a team that builds with integrity, agility, and heart, and we're looking for customer-minded pros who share our passion to join us as we scale.

• →5+ years of B2B SaaS or fintech account management, customer success, or upsell/expansion sales experience, with a consistent track record of hitting expansion targets while operating independently.
• →Demonstrated ability to work with minimal oversight: you can design your own approach to growing an account portfolio rather than just following a prescribed motion.
• →Proven experience growing revenue within an existing customer base, not just closing net-new logos, including designing or improving an expansion motion or playbook.
• →Strong discovery and relationship-building skills; you can identify unstated needs and connect them to the right product feature.
• →Hands-on experience with Salesforce or a comparable CRM; you keep your pipeline clean and use data to prioritize your portfolio.
• →Excellent written and verbal communication skills in English; confident on the phone and equally effective in async channels.

• Background in payments, accounting software, or financial tools, or prior experience working with accountants and bookkeepers.
• Experience driving adoption of a specific paid feature or add-on within an existing subscriber base (e.g., a payments or fintech add-on).
• Experience with sales engagement tools such as outreach sequencing platforms or VoIP tools like Aircall.
• Experience mentoring or informally guiding more junior account managers or CSMs.

If you're looking to make a meaningful impact, look no further. We're transforming the payments space in North America by delivering an unrivalled product experience to solve a real and pressing problem for SMBs.

The biggest reason small businesses fail is poor financial management and cash flow, and Plooto fixes that. We have strong product-market fit, a massive opportunity ahead, and the backing of experienced fintech leaders.

You'll join a team that cares deeply about customer impact, takes pride in our craft, and moves with urgency. We're just getting started, and you'll help shape the next chapter of our growth story.

Join Plooto and be part of a mission that matters.