Solutions Consultant

Probook is the AI Operating System for the home services industry, transforming how plumbing, HVAC, and electrical businesses operate.

Our impact is real. Dispatching the right technician to the right job can mean the difference between a $300 "band-aid" fix and a $20,000 system replacement. By automating previously high-touch workflows around-the-clock, Probook ensures a consistent customer experience without the need for 24/7 live staffing. We unify our customers' processes into a single, scalable platform, giving businesses one place to run their entire dispatch operation.

Probook is at an inflection point. We have product-market fit, a clearly defined target market, and capital to scale. What we need now is someone who can walk into a room with a skeptical operator and walk out with a champion.

As a Solutions Consultant, you are the technical and commercial bridge between what our product does and what our prospects need it to do. You own the demo, the proof of concept, and the ROI narrative. You work directly with AEs to advance and close deals, embedded in the deal from first call to signature. You will become the most knowledgeable person in the room on both the prospect's operations and Probook's capabilities. This is not a support role. You are a deal-closer with a technical edge.

• A storyteller with substance. You run demos that make prospects see their own business differently. You don't recite features — you build narratives that land.

• Operationally curious. You read a business fast. You ask the right questions, map their workflows, and identify where the pain lives before a prospect has finished explaining it.

• Technically grounded. You understand software and systems well enough to credibly handle CTO and COO conversations in the same day — without pretending to be an engineer.

• A deal-team player. You operate in sync with AEs, product, and engineering. You share context freely, close loops fast, and never let a deal stall because of a coordination gap.

• Biased toward doing. You don't wait for a perfect demo environment or a complete asset library. You build what the deal needs and figure out the rest.

• →

• NYC Based: Excited to work in-office 5 days/week in our high-collaboration culture

• 2+ years in a Solutions Consulting, Solutions Engineering, or Technical Consulting role — customer-facing, with a focus on B2B SaaS

• Demonstrated ability to run product demos and build POCs that advance deals

• Foundational understanding of software systems and system design — enough to hold technical conversations without being in the weeds

• Strong written and verbal communication — you can simplify complexity without losing credibility

• Comfortable with up to 10-20% domestic travel