HR Employee Relations Specialist

At ProCook, we believe that a strong, engaged, and supported workforce is the key to success. As an Employee Relations Specialist, you will play a crucial role in ensuring a positive working environment by providing expert guidance on employee relations (ER) matters. You will support and coach managers, drive best practice, and ensure compliance with employment legislation while fostering a culture of fairness and transparency.

• Previous experience in a similar role within a fast-paced retail or hospitality environment would be highly advantageous.

• Provide expert advice on all aspects of managing underperformance, including informal and formal performance improvement plans.
• Lead on investigations, ensuring high-quality reports and recommendations, particularly in redundancy and restructure cases.
• Deliver support and guidance across a wide range of ER areas, including disciplinary and grievance processes, flexible working requests, TUPE, sickness, contractual queries, and policy interpretation.
• Coach, advise, and influence line managers on ER issues efficiently and accurately, ensuring best practice is applied consistently across the business.
• Maintain accurate records of case management and tracking, providing insights through data reporting.
• Design and deliver ER-related training to managers, equipping them with the knowledge and skills to handle employee relations effectively.
• Stay up to date with employment law and HR trends to ensure compliance and best practice.
• Support the creation and review of policies to ensure they remain legally compliant and aligned with ProCook’s values and business objectives.
  

• Strong ability to coach, mentor, and support managers on ER issues.
• Effective stakeholder management and collaboration.
• Ability to influence and drive positive change within the organisation.
• Highly effective verbal and written communications skills.

• A strong knowledge of employment law and ER best practices (you know your stuff!).
• Brilliant people skills, you’re a natural communicator who can guide and influence with ease.
• A proactive, collaborative approach, always looking for better ways to do things.
• Excellent organisational skills and eagle-eyed attention to detail.
• Adaptable and open to change in a dynamic business environment.
• Self-motivated with a proactive and solution-focused approach.
• Passionate about fostering a positive and supportive workplace culture.
• CIPD qualification is ideal.

• 💰Salary is between £40,000 - £45,000 depending on experience and skills
• 🤩Total value of our perks is valued at up to £3,000+ per year
• 🅿️ Free parking on-site
• 💪 Free gym access on-site
• ☕ Unlimited coffee and tea throughout the day
• 🍰 Free fresh fruit and cake daily
• 🍴 Subsidised meals - breakfast and lunch
• 🏢 Hybrid Working: 3 days in our inspiring ProCook HQ, 2 days flexible remote
• 🏆 Opportunity to work with a passionate team
• 🎁 Generous colleague discount - 40% off to spend in store or online + 30% for friends and family
• 🌍 2 x Annual paid volunteering days
• 📞 Employee Assistance Programme
• 🚗 Salary Sacrifice Electric Car Scheme Policy + Cycle to work scheme (contingent to company policy)
• 👶🏻 Enhanced Maternity & Paternity Pay
• 👥 Friends and Family Referral Scheme
• 🏖️33 Days Annual Leave (including bank holidays)
• 💰 Discretionary bonus scheme of up to 10%
• 🅱️ B Corp certified company committed to ethical practices and sustainability
• 🥇 A company recognised as a Great Place to Work for 5 consecutive years
• 🩼 Disability Confident Leader

At ProCook, sustainability is at the heart of what we do. 

As a certified B Corporation, we strive to balance profit with purpose, focusing on reducing waste, and ensuring ethical business practices. 

By joining our team, you will contribute to our efforts in creating a positive impact on the planet.