R
Relayrobotics.Com5mo ago

Enterprise Solutions Associate

NationwideRemoteFull-timemid
OtherEnterprise
4 views0 saves0 applied
Apply Now

Quick Summary

Overview

About the Company Relay Robotics provides autonomous delivery robot solutions that improve operational efficiency, staff satisfaction, and patient care across leading healthcare systems.

Technical Tools
OtherEnterprise
About the Company

Relay Robotics provides autonomous delivery robot solutions that improve operational efficiency, staff satisfaction, and patient care across leading healthcare systems. Our platform automates intra-facility transport workflows such as lab samples, medications, supplies, pharmacy runs, dietary deliveries, and more, enabling hospitals to streamline operations and reallocate staff to higher-value tasks.

We partner with major health systems nationwide and are growing quickly. We’re looking for a strong healthcare-oriented leader to drive enterprise deployments, adoption, and expansion.

Role Overview

The Enterprise Solutions Associate supports the full customer lifecycle—from pre-sales assessment through deployment, training, adoption, and post-sales expansion.

This is a cross-functional role ideal for someone with experience in operations, technology implementation, field support, or workflow design, who is excited to work directly with hospitals and cutting-edge robotics. You will help deliver successful deployments, train hospital staff, analyze utilization, and assist in identifying new opportunities for workflow automation.

  • Assist in gathering customer requirements, workflow details, and site information.
  • Support solution architects in preparing diagrams, assessments, and configuration plans.
  • Participate in customer discovery calls and pre-deployment planning sessions.
  • Support project managers in executing deployment plans and tracking progress.
  • Assist with on-site robot setup, route mapping, testing, and configuration.
  • Prepare documentation, schedules, and resource plans for go-live activities.
  • Help coordinate cross-functional work between Engineering, Field Ops, and Customer teams.
  • Deliver or support training sessions for hospital staff across labs, pharmacy, and support services.
  • Help create training materials, job aids, and workflow guides.
  • Monitor early usage, gather feedback, and help customers reach stable adoption.
  • Track utilization metrics, delivery volumes, and customer feedback.
  • Identify opportunities for workflow optimization or new use cases.
  • Assist senior team members in preparing expansion proposals and recommendations.
  • Maintain strong working relationships with customer champions and departments.
  • Document best practices, lessons learned, and customer requirements.
  • Provide field feedback to Product and Engineering teams.
  • Support the creation of deployment playbooks, checklists, and internal processes.
  • 1–3 years of experience in operations, technology support, field services, or solution delivery.
  • Strong communication skills and comfort working directly with customer stakeholders.
  • Ability to manage multiple tasks, coordinate with cross-functional teams, and work independently.
  • Willingness to travel to customer sites (20–40%).
  • Experience with hardware/software deployments, mobile devices, or automation technology.
  • Previous exposure to logistics workflows, hospital support services, or clinical project work.
  • Experience delivering training or supporting end-users in a healthcare environment.
  • Located in state of Florida
  • Timely and accurate support for deployments and go-live activities.
  • Strong training delivery and early adoption outcomes.
  • Reliable documentation, tracking, and communication across projects.
  • Positive customer interactions and strong feedback.
  • Contribution to process improvements and deployment best practices.

    • Location & Eligibility

    Where is the job
    Worldwide
    Fully remote, anywhere in the world
    Who can apply
    Same as job location
    Listed under
    Worldwide

    Listing Details

    Posted
    December 1, 2025
    First seen
    March 26, 2026
    Last seen
    May 12, 2026

    Posting Health

    Days active
    47
    Repost count
    0
    Trust Level
    32%
    Scored at
    May 13, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Apply for this position

    4 other jobs at Relayrobotics.Com

    View all →

    Explore open roles at Relayrobotics.Com.

    R
    Field Technician (Amsterdam, Netherlands)
    USD 25–50
    Contractor
    R
    Senior Robotics Technical Support & Field Engineer
    Full-time
    R
    Field Technician (Oahu, HI)
    USD 25–50
    Contractor
    R
    Enterprise Solutions Associate (S. Petersburg,Florida)
    Full-time

    Similar Enterprise jobs

    View all →
    AlmaAlmaRemote
    Enterprise Client Executive - Health Plans
    Remote
    GongioGongioRemote
    Enterprise Revenue Architect
    Remote
    Agile DefenseAgile Defense
    Enterprise Service Desk Site Lead
    USD 65000–85000
    Regular
    hrtxhrtx
    Enterprise Controls and Governance Manager
    ArrayArrayRemote
    VP, Enterprise Client Success
    From $0k/yr
    Remote
    KB SimpleKB Simple
    Financial Navigator, Enterprise
    Full Time

    Browse Similar Jobs

    Manager5.7kAssistant Manager5.6kTeam Member5.2kEngineer3.3kDirector2.7kAssistant2.5kConsultant2.4kAssociate2.3kData Collector2.2kFitness & Wellness2.1kTechnician1.8kRestaurant General Manager1.8kSupervisor1.7kCoordinator1.7kTeam Leader1.6kAnalyst1.4kCrew Member1.3kBehavioral Health1.2kPart Time1.2kSocial Worker1.1k
    Newsletter

    Stay ahead of the market

    Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

    A
    B
    C
    D
    Join 12,000+ marketers

    No spam. Unsubscribe at any time.

    R
    Enterprise Solutions Associate
    Apply Now