Sales Coordinator FT - Woodcliff Hotel and Spa

• →Assists with identifying and soliciting new accounts  Assists with maintaining existing accounts  
• →Assists with achieving monthly revenue booking goals  
• →Assists with completing daily/weekly/monthly reports  
• →Receives and responds to requests for information and inquiries by responding directly to the customer or routing calls to the appropriate team member  
• →Composes and distributes routing correspondence, reports or contracts (to include BEOs, Sales Contracts, PACE Reports, Statistical Reports) based upon organizational practice, policies, and at the direction of the Director of Sales or GM  
• →Ensures all documents are completed accurately and on time and maintains sales records and filing system  
• →Reserves conference space and books blocks of rooms for guests  
• →Assists with set up, maintaining, and clearing of banquet space before and after events  
• →Administers group and meeting/banquet events including greeting all groups, creating and placing welcome amenities in rooms, finalizing items with the group at check in/out  
• →Follows up with past clients to ensure guest satisfaction  
• →Coordinates with customers on due dates for rooming lists, cut off dates, BEOs, contracts, etc. to ensure that all deadlines are met  
• →Responds to all guest inquiries and third party meeting leads in a timely fashion  
• →Details banquet event orders and distributes to staff  
• →Creates and maintains group blocks and catering/banquet events in the property PMS systems  
• →Conducts inspections of guest and meeting rooms, banquet facilities to ensure they meet customer expectations  
• →Works closely with front desk to ensure accuracy of reservations, groups, events  
• →Works client-related special events  
• →Abides by Prime Time Selling hours  
• →Perform various other duties as assigned to meet business objectives  

• Minimum of High School education, post-high school education preferred  
• Minimum of one (1) year in hotel or conference Catering/Sales Assistant role

• Understands cross team functions and ability to manage processes   
• Strong project management skills   
• Strong problem-solving ability, including metrics-driven and strategic thinking   
• Work effectively in a fast-paced environment and consistently demonstrate a high level of organizational skills  
• Ability to communicate effectively verbally and in writing 

*The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. Specific compensation and benefit details will be discussed during the interview process.

*Schulte Hospitality Group is an Equal Opportunity Employer.