Sales Account Manager

Taylor Corporation is a dynamic, diversified company with big plans for the future ― and your career. We power our employees’ potential and strive to create opportunity and security for every member of the team. If you’re ready for something bigger ― more challenge, more variety, more pathways for professional growth ― we should talk. We’re passionate about our work, we believe there is always a better way, and we’re looking for people like you.

Ready to reach your potential? It’s time to look at Taylor.

• →Primary Manufacturing Bridge: Serve as the central, on-site liaison linking major program clients directly with our engineering, production, and scheduling floors.
• →Client Onboarding: Design and lead the onboarding process for new contract print programs, setting up technical specifications, data hand-offs, order templates, and delivery SLAs.
• →End-to-End Project Management: Oversee print programs from initial project submission through prepress, press scheduling, bindery, and fulfillment to ensure timelines and quality marks are consistently met.
• →Cross-Functional Collaboration: Partner daily on-site with estimating, customer service, prepress, and press floor production to navigate technical specifications and maintain account accuracy.
• →Organic Program Growth: Analyze active account performance to identify upselling and cross-selling opportunities; pitch added capabilities like specialty binding, print enhancements, or custom kitting.
• →Account Health & Pipeline Management: Manage active contract compliance, update project pipelines within our Print MIS/CRM platforms, and proactively resolve any production or distribution discrepancies.

• Experience: 3 to 5+ years of account management, project management, or client onboarding experience, preferably within commercial print, book manufacturing, or industrial fulfillment sectors.
• Technical Aptitude: Strong understanding of print production processes, including high-volume offset, fast-turn digital printing, bindery mechanics, and distribution/logistics workflows.
• Project Management Skills: Outstanding organizational abilities with a proven track record of managing multi-layered timelines and complex onboarding workflows.
• Systems Proficiency: Experience utilizing Print Management Information Systems (Print MIS), automated estimating workflows, and CRM platforms.
• Communication: Exceptional verbal and written communication skills, with a collaborative approach to solving technical problems between clients and operations teams.

The anticipated annual salary range for this position is $60k - $70k. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation’s total compensation and benefits package for employees.

One of the largest print and communications firms in North America, Taylor’s family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world’s most recognizable brands.

With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

The Employer retains the right to change or assign other duties to this position.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.