Account Manager

We're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.

• Flexible working. Wherever you live, choose where, when, and how you work so you can be at your best.
• There when life happens. From Gender Affirmation Leave to Telstra’s Additional Leave Day, we give you time to spend away from work when you need it most.
• Pay for performance. We recognize outstanding contributions through our generous incentive programs.
• Parental Leave. A gender-equal policy for parents so you can choose how and when you take your leave (16 weeks full pay or 32 weeks half pay). Receive superannuation contributions on paid and unpaid parental leave.
• Unlimited learning. Level up your credentials with access to 17,000 learning programs.
• Learn ‘on the job’ and achieve university credits toward degrees and master’s programs.
• Global presence. With a global presence across 22 countries, there are many opportunities to work where we do business.
• Extra perks. Receive 25% off Telstra products and services, plus unlock exclusive discounts from over 240 brands and partners.

As an Account Manager you support the development of deep customer relationships, managing and growing your own defined portfolio of accounts. This role is

critical to maintaining strong customer relationships that grow TBTC. and Telstra’s revenue across our business customer portfolios. Your ability to listen to and deeply understand our customers, combined with your exceptional organisational skills will ensure you support our business customers to find the best ICT solutions to achieve their business goals.  You will always put the customer first and support our pillars of Customer Obsession, Brilliant People and Partnerships, Responsible Growth and Returns and Execution Excellence.

To be successful in the role, you'll bring skills and experience in:

Essential skills.

• Cisco IP
• Commercial acumen  
• Communication
• Communication written and verbal (Inactive)
• Customer Relationship Management (CRM)
• End to End Sales
• Excel skills
• Growth Mindset
• ICT Management
• Listening
• Organisational Support
• PowerPoint
• Product Solutions
• Relationship Management
• Stakeholder Management
• Strategic Influence
• Systems Experience
• Teamwork

If you are passionate to succeed as part of an agile and experienced team, we welcome you to apply!
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We encourage applications from people of all abilities and backgrounds - including Aboriginal and Torres Strait Islander peoples, the LGBQTI+ community, linguistically diverse, and people living with disability. When you apply, you can choose to note the pronouns you use and /or any reasonable adjustments needed to take part equitably during the interview process. Visit
 www.telstra.com.au/careers/diversity-and-inclusion or email us at DisabilityandAccessibility@team.telstra.com noting your preferred method of contact

Recruitment Start Date: 22/10/2026

Recruitment End Date: 19/11/2026

Remuneration Ranges: $74,144.00 - $96,400.00 AUD Annual