Wellness Specialist

Description

• Naturally greet people with warmth, confidence, and professionalism
• Thrive in a fast-paced, team-first environment
• Enjoy learning about health, wellness, and personal growth
• Are comfortable discussing services, pricing, memberships, and promotions
• Have strong sales and customer service skills
• Take initiative instead of waiting to be told what to do
• Can stay calm, polished, and organized when things get busy

• →Welcoming clients and guiding them through their visit experience
• →Educating clients on services, memberships, promotions, and wellness options
• →Placing outbound calls to leads and following up with potential clients
• →Scheduling appointments and supporting client communication
• →Operating the point-of-sale system
• →Assisting clients with recovery wellness equipment
• →Working alongside our registered nurses and medical team
• →Supporting events, brand awareness, and community outreach as needed
• →Maintaining a clean, positive, high-end environment
• →Helping keep the flow of the day smooth for both clients and staff

You’ll help create a welcoming experience from the moment a client walks in to the moment they leave.

• Highly organized and detail-oriented
• Strong in sales, communication, and relationship-building
• Comfortable multitasking in a fast-paced environment
• Reliable, prompt, and prepared
• Able to work independently and manage time well
• Open to feedback and growth
• Bring positive energy, professionalism to work, and are team-oriented

• 1 year of prior wellness experience required
• Strong sales experience required
• Excellent customer service and interpersonal skills
• Strong written and verbal communication skills
• Ability to work independently and take initiative
• Weekend availability required
• Must be able to commute to any of our locations.

Experience in hospitality, wellness, aesthetics, sales, membership-based services, or a concierge-style environment is a plus.

This position reports to the Wellness Director.