IT CLIENT MANAGER

We are seeking a dynamic and motivated Client Relationship Manager to be the key contact person for our IT solutions company (backend services). This is a newly created role, offering the opportunity to directly contribute to the companys growth by building strong client relationships and driving new business opportunities.

• →Act as the main liaison between clients and the company, ensuring excellent client engagement and satisfaction.
• →Manage client relationships with a balance of 30% farming (managing existing accounts) and 70% hunting (new business development).
• →Conduct client visits, presentations, and meetings to introduce and promote the companys IT solutions and services.
• →Collaborate with the technical and pre-sales team (20+ IT professionals) to prepare proposals, solutions, and presentations tailored to client needs.
• →Work closely with the Country Manager and management team to execute business development strategies and close deals as a team.
• →Maintain accurate records of sales activities, client interactions, and pipeline opportunities.
• →Represent the company with professionalism and build long-term trusted relationships with clients.

• Female candidate (open race).
• Possess own transport and willing to travel frequently within Klang Valley and occasionally outstation.
• Proven experience in sales, business development, or client relationship management, preferably in IT solutions or related industries.
• Strong interpersonal and communication skills with the ability to build trust and rapport with clients.
• Confidence in conducting presentations and client engagements.
• Ability to work independently while being a team player in closing deals.
• Technical knowledge is not required at entry; training and support will be provided by the pre-sales/technical team.