Inside Sales Representative

The Inside Sales Representative will generate business through proactive engagement with current and potential customers, with the aim of developing a portfolio of active accounts and delivering exceptional results.

You will be responsible for:

• Cultivating and maintaining strong, trusted relationships with sales prospects
• Selling to a portfolio of key accounts
• Assisting in the implementation of global sales and purchasing strategies
• Understanding prospects’ business needs and individual goals
• Sourcing new sales opportunities through inbound lead follow-up, outbound cold calls, and emails to build a strong pipeline

In addition, you will:

• Manage and facilitate your own individual trading activities
• Ensure customer requirements are accurately entered into Velocity’s ERP system
• Deliver on monthly outbound phone activity targets
• Qualify valid business opportunities
• Consistently achieve monthly and quarterly gross profit sales targets
• Represent and communicate Velocity’s culture, values, and value proposition
• Provide prompt and reliable solutions to customer needs
• Maintain detailed and accurate records of all customer interactions, contracts, and quotations within the ERP system

• Creative and entrepreneurial
• Results-driven and goal-oriented
• Self-motivated, adaptable, and resilient
• Highly organized, with strong time management and multitasking abilities
• Confident with a strong phone presence
• Comfortable with high-volume call and email prospecting
• An excellent communicator with strong verbal, presentation, and written skills

• Bachelor’s degree preferred; Diploma holders with relevant experience will also be considered
• Minimum 2 years of sales experience in the electronics components industry is required
• Proven experience in sourcing, product knowledge, account management, and CRM systems is preferred
• Experience working with complex ERP systems is required