Trade Sales Consultant

USAirtours are a dynamic and forward-thinking organisation specialising in tailor-made travel services to the USA, Canada, Mexico, and the Caribbean.

Are you an experienced travel professional with a passion for crafting unique tailormade holiday experiences? Are you passionate about the areas we cover and thrive in a target-driven environment? If so, we want you to be part of our vibrant sales team!

• →Handle enquiries from travel agents via phone and email, providing expert guidance and support.
• →Create high-quality, tailor-made travel itineraries, ensuring the best match for the agent’s requirements.
• →Convert quotes into bookings while meeting or exceeding monthly sales targets.
• →Follow up on all quotes with calls and emails to maximise conversion rates.
• →Offer upgrades and ancillary services to enhance client packages.
• →Maintain clear and detailed notes for every quote and booking to ensure seamless service.
• →Adhere to trade policies, call structure guidelines, and quality control processes.
• →Attend training and coaching sessions to continuously improve knowledge and performance.

• Previous in a similar tour operator role or in a retail travel agency with previous experience of selling tailormade holidays.
• Proven ability to meet sales targets in a fast-paced environment.
• Strong knowledge of USA travel destinations and products
• Confident and friendly telephone manner with excellent customer service skills.
• Ability to multitask, solve problems, and work well in a team

• Previous use of Airline Reservation Systems (Galileo preferred).
• Experience with Dolphin or similar booking systems.

37.5 hours per week, including a one-hour lunch break.

Shifts within Monday-Friday (9am-5:30pm), Saturdays (9am-5pm), and Sundays (10am-4pm) with a day off in lieu when working weekends