VodafoneThree - Client Sales Manager

## Location: Location independent Salary: Excellent basic salary plus bonus and Vodafone benefits Working hours: Full time 37.5 hours per week – Monday to Friday Location Independent Worker As a Location Independent Worker, for operational reasons you may be required to perform your duties, either temporarily or permanently, from any of our offices or customer sites within a reasonable geographic area of your home address. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are. ## Who We Are We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today. We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress. We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves. You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work. Why VodafoneThree Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last. We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country. You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone. We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started. Be part of our Business UK function, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT). ## What you’ll do Sales & Account Growth * Develop strategic account plans aligned with customers’ priorities, including efficiency, resilience, digital inclusion and cyber security. * Deliver against sales and commercial objectives across a broad portfolio of products and services. * Identify opportunities to retain, grow and transform customer accounts. * Lead customer discovery, innovation and co creation conversations to understand challenges and identify the right solutions. * Identify cross sell and up sell opportunities across the wider Vodafone Business portfolio. * Bring together specialists, solution architects and service teams to create customer focused solutions. * Build and maintain a strong pipeline of opportunities and support these through to successful outcomes. Strategic Account Management * Build strong relationships with stakeholders across customer organisations, from operational teams through to senior decision makers. * Take ownership of contract renewals, commercial negotiations and ongoing account performance. * Support internal governance and bid activity, working collaboratively with teams across the business. * Coordinate the appropriate teams to help resolve service related challenges and maintain strong customer relationships. * Maintain accurate sales forecasting and effective pipeline management. Customer Partnership * Develop a strong understanding of each customer’s organisation, priorities, challenges and future plans. * Hold regular strategic and performance reviews with customers. * Build trusted, long term relationships through proactive engagement and a strong focus on customer experience. * Represent the voice of the customer internally, ensuring their needs and priorities are understood. ## Who you are * Experience in consultative or complex solution sales, ideally within technology, telecommunications * Experience working with public sector customers, such as local government, healthcare, emergency services, education or government organisations. * A strong track record of developing and growing customer accounts, building lasting relationships and identifying new opportunities. * Confidence engaging with a range of stakeholders, from operational and technical teams through to senior decision makers. * Good commercial awareness and the ability to understand customer challenges and translate them into valuable business outcomes. * An understanding of technology solutions such as mobile and fixed connectivity * Experience managing complex or longer term sales opportunities, working collaboratively with internal specialists to deliver the right solution. * Strong account planning, pipeline management and forecasting skills. * A collaborative, customer focused approach, with the ability to build trust and become a longterm strategic partner to customers Worried that you don’t meet all the desired criteria exactly? We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in. ## What we offer We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies. Need to Know We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards. If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance. We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements. During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you. ## #VodafoneThree #LI-Remote