Account Manager

• →Establish trusted relationships with our customers
• →Retain existing Vouch clients during their renewal process
• →Analyze existing insurance packages and evaluate risk 
• →Deliver consistent and timely follow-up in response to client requests and issues
• →Manage growing accounts, including advising clients on risk solutions and selling more products
• →Effectively use Direct Carrier and Wholesale Broker platforms to secure alternative quotes and manage existing policies, including the preparation and presentation of submissions
• →Construct and present customized insurance packages to clients
• →Ensure clients are comfortable with and able to utilize the tools/services available through the Vouch platform
• →Drive additional value by identifying follow-up opportunities for Vouch
• →Collaborate with billing and Policy Administration teams on client/carrier instructions and assist in collections as needed
  
  

• 2+ years of sales, brokerage, customer service, or other client-facing experience – within the insurance industry preferred
• Strong communication and organizational skills
• Able to be agile and thrive in a fast-paced environment
• Possess a competitive drive to outperform peers and continuously improve hard and soft skills
• Dependable, positive, and detail-oriented with excellent follow-through skills
• Active/Current Property and Casualty License
• Ability to drive success through ambiguous and complex situations 
• Takes initiative to problem solve when meeting resistance

• Exposure to and passion for early-stage startups and/or high-growth environments
• A background in insurance or other regulated categories 
• Prior experience in a quota-carrying role with responsibility for achieving individual quantitative  goals
  
  

(Please note these steps may vary slightly depending on the role)

• 30 - 45 minute phone call with our recruiting team
• Case study/technical screen
• 45 minute video interview with the hiring manager
• Executive chat