Internal Sales Associate

This role is for one of Weekday’s clients
Salary range: Rs 600000 - Rs 800000 (ie INR 6-8 LPA)
Min Experience: 5 years
Location: Bengaluru
JobType: full-time

• Bachelor's degree in Engineering (Mechanical, Industrial, or related field). 
• Hands-on experience in CX and CRM tools for managing customer relationships. 
• Experience working in an MNC environment with cross-functional coordination. 
• Proficiency in MS Office (Excel, Word, PowerPoint) and MIS reporting. 
• Ability to multitask, prioritize, and work in a fast-paced environment.

Customer Engagement & Sales Support

• →Handle customer inquiries and provide product information.
• →Respond to RFQs (Request for Quotation), prepare and send quotations based on customer requirements.
• →Process purchase orders (POs) and ensure timely follow-ups with customers.
• →Maintain excellent customer relationships by addressing queries and concerns effectively.

Sales Coordination & CRM Management

• →Maintain and update customer interactions in the CRM system to track sales activities. 
• →Analyze customer requirements and provide insights to the external sales team. 
• →Handle documentation and coordination for import and export transactions
• →Generate and analyze MIS reports for sales tracking and performance evaluation.

External Sales Support

• →Work closely with the external sales team to provide back-end support. 
• →Assist in lead generation, follow-ups, and converting inquiries into sales.