Relationship Manager
SalesAccount Manager
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Quick Summary
Technical Tools
SalesAccount Manager
Requirements
~1 min read- Bachelor's degree in Mechanical Engineering.
- 5+ years of experience in automotive engineering services, program management, project coordination, account management, or customer relationship management.
- Strong understanding of automotive product development processes and engineering workflows.
- Experience working with Original Equipment Manufacturers (OEMs), Tier-1 suppliers, automotive engineering service providers, or Global Capability Centres (GCCs).
- Proven ability to coordinate technical teams, manage customer engagements, and ensure successful project delivery.
Responsibilities
~1 min read- Act as the single point of contact (SPOC) for assigned automotive customers and manage day-to-day customer interactions.
- Build and maintain strong relationships with customer engineering, purchasing, program management, and other key stakeholders.
- Conduct regular customer reviews, communicate project progress, and ensure alignment on expectations and deliverables.
- Proactively identify customer concerns, resolve issues, and maintain high levels of customer satisfaction.
- Strengthen long-term customer relationships to improve retention and support account growth.
- Gather, analyze, and clarify technical requirements from customers and communicate them effectively to internal engineering teams.
- Coordinate with Mechanical Engineering, Computer-Aided Engineering (CAE), Computer-Aided Design (CAD), Body-in-White (BIW) Fixture Design, Product Development, Validation, and Manufacturing Engineering teams.
- Facilitate technical discussions, design reviews, and project meetings to ensure alignment between customer expectations and engineering deliverables.
- Support engineering change management activities and ensure changes are communicated to relevant stakeholders.
- Develop a clear understanding of engineering drawings, CAD models, manufacturing processes, and automotive product development workflows.
- Track project schedules, milestones, deliverables, dependencies, and risks to ensure timely execution.
- Monitor project health, identify potential delays, and escalate critical issues to the appropriate stakeholders.
- Coordinate with delivery teams on resource planning, workload management, and project prioritization.
- Ensure projects meet agreed timelines, quality standards, and customer requirements.
- Facilitate communication between customers and internal teams to resolve delivery challenges and maintain project continuity.
- Identify opportunities to introduce additional engineering services and expand engagements within existing customer accounts.
- Collaborate with Business Development and Delivery teams to develop account growth strategies.
- Support proposal preparation, effort estimation, scope definition, and commercial discussions.
- Understand customer business needs and recommend relevant engineering solutions.
- Contribute to revenue growth, customer retention, and long-term account development.
- Prepare weekly and monthly customer status reports covering project progress, milestones, risks, and key performance indicators (KPIs).
- Organize customer governance meetings, project reviews, and stakeholder discussions.
- Maintain accurate project documentation, action trackers, meeting minutes, and customer communication records.
- Monitor project performance against agreed objectives and ensure timely closure of action items.
- Provide regular updates to leadership on customer satisfaction, delivery performance, and account growth opportunities.
- Mechanical Engineering: Strong technical foundation in mechanical engineering and automotive product development.
- Customer Relationship Management: Ability to manage customer expectations, build stakeholder relationships, and resolve concerns effectively.
- Program Management: Experience tracking project schedules, milestones, risks, resources, and deliverables.
- Strong communication, coordination, and stakeholder management skills.
- Ability to understand engineering drawings, CAD models, manufacturing processes, and product development workflows.
- Project coordination and cross-functional team management.
- Client interaction and customer-facing project management.
- Experience in automotive engineering services and technical account management.
- Exposure to CAE, CAD, BIW fixture design, validation, and manufacturing engineering.
- Experience supporting proposals, commercial discussions, and account expansion.
Location & Eligibility
Where is the job
Pune, India
On-site at the office
About this job
- Posted
- Today
Listing Details
- Posted
- October 22, 2026
- First seen
- October 22, 2026
- Last seen
- October 22, 2026
Posting Health
- Days active
- 0
- Repost count
- 1
- Trust Level
- 53%
- Scored at
- October 22, 2026
Signal breakdown
freshnesssource trustcontent trustemployer trust
External application
4 other jobs at
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