Operations Supervisor - 15653

Coordinate day-to-day import/export operations across all lanes (track and trace POs, resolve vendor documentation issues, and liaise with customs brokers for shipment release).

Manage internal reports related to compliance and operations.

Ensure all shipment documents are complete, accurate, and received on time.

Process POs, sales confirmations, and billings within the company system, ensuring accuracy and proper follow-up with suppliers and customers.

Collaborate with transportation service providers and forwarders to guarantee timely pick-up and delivery.

Monitor and ensure payments for customs brokers, storage facilities, transportation providers, and suppliers are completed on schedule.

Maintain a strong customer service orientation in all operational activities.

Maintain accurate record keeping for each import/export transaction, including post-entry documents.

Upload and organize digital copies of entry files in the company’s internal database.

Review, analyze, and update daily operational reports.

Develop and implement new reporting tools as needed to optimize business performance.

Bachelor’s Degree in International Trade, Business Administration, Customs, or related field.

2–3 years of experience in Imports/Exports, International Trade, or Customs Analysis within corporate compliance or global companies.

1–2 years of experience with customs brokers, freight forwarders, or multinational companies.

Proficiency in English (minimum 70%).

Reports directly to the Director of Operations.