Account Manager - Yacht Broker

Account Manager – Yacht Broker

Navis Marine Insurance Brokerage, a proud partner of Navacord, is a boutique brokerage specializing in all things marine. We are looking for an Account Manager – Yacht Broker to join our team.

The Account Manager is responsible for managing a book of yacht insurance business, by supporting customers to ensure that their insurance needs are met, including initiating new business, making mid-term changes, managing renewals and processing cancellations.

Job Location:

·       Vancouver, BC (Burrard/Pender) 

The salary band is $60,000 to 85,000 depending on experience.

As Account Manager – Yacht Broker, you get to participate in:

·       Working closely with the Yacht Team to meet current client needs, including assisting with the processing of Renewals, Mid-Term Changes, and Cancellations.  This includes invoicing, policy document issuance, client follow ups and Lloyds of London compliance checking.

·       Producing renewals, mid-term transactions and new business processing and general yacht department enquires.

·       Initiating new business by referral, call-in, warm outbound calling, or marketing initiatives.

·       Planning, organizing, and conducting client meetings in conjunction with sales team members or independently.

·       Taking new business applications over the phone or in person, in a courteous and professional manner.

·       Maintaining and updating client information.

·       Preparing new and renewal documentation, endorsements, invoicing and cover notes

·       Processing and collection of payments and issuing refunds.

·       Marketing of new and renewal business with domestic insurance markets, underwriters, or in-house programs.

·       Preparing reports, and proposals for management as requested.

·       Supporting the implementation of new business directives or initiatives.

·       Acting as a representative at various industry functions including Boat Shows.

Your skillset includes:

·       Committed to customer service through building strong, trusted relationships.

·       Demonstrated ability to communicate, present and influence credibly and effectively inside and outside the organization.

·       Ability to prepare written material including proposals, quotes and letters.

·       Numerical ability to calculate discounts, interest, commissions, etc.

·       Critical thinking skills to assess options, approaches and conclusions.

·       Good interpersonal skills and collaborative approach to be able to work towards common goals.

·       Demonstrated ability to follow standard processes and procedures.

·       Ability to organize and prioritize work to meet assigned tasks on time and with high accuracy.

·       Ability to work with team members effectively and support others in developing their capabilities through training and mentoring.

Must haves:

·       General Insurance Level 2 license in good standing with the Insurance Council.

·       Experience in the insurance industry, providing support to customers.

·       Familiarity with marine insurance, either through previous roles or a personal passion for boating.

·       Committed to continuous education through reading, workshops, seminars, and conferences.

·       Proficient in MS Office, Outlook, and familiarity with an agency management system.

What Do We Offer in Return?

·       Competitive Benefits Plan (Extended Health and HCSA)

·       Yearly Lifestyle Benefit

·       Fun team events during the year

·       Hybrid after 6 months

·       Downtown office in the Financial District

·       Teamwork within the department