Sales Engineer - Firefly Fiber Broadband

Firefly Fiber Broadband is seeking a Sales Engineer, a customer-facing technical sales role that partners with the Sales team to assess customer needs, design telecommunications solutions, and support sales including DWDM, Dark Fiber, DIA, XGS-PON, and VoIP services. This position serves as a technical expert throughout the sales cycle, helping prospects and customers evaluate options, resolve technical concerns, and select solutions that meet their business and network requirements.

Customer-Facing Sales Support

Solution Design and Technical Sales Support

Deal Support and Closing

Relationship and Pipeline Support

• Certifications: CCNA/CCNP, JNCIA/JNCIP, or optical/telecom-specific credentials
• Experience with Ciena, Infinera, Cisco, Nokia, Calix, or ADTRAN platforms
• Experience selling into enterprise, carrier, or wholesale accounts
• Familiarity with VITA and E-Rate is beneficial
• Experience with BroadSoft voice services and configurations

• May be required to work long or unpredictable hours; especially during network outages or service degradation.
• Maintain a valid driver's license and operate company vehicles in a safe and courteous manner.
• Maintain reliable and predictable attendance to support operational and business needs.
• Firefly Fiber Broadband requires employees to be residents of Virginia.

• Sales-driven technical partner - comfortable being measured on deal outcomes as well as technical accuracy
• Consultative, relationship-driven approach with customers
• Quick thinking under pressure in live customer settings
• Strong technical credibility paired with genuine sales instinct
• Collaborative with internal engineering teams, but customer-first in orientation
• Ability to communicate effectively with internal teams and customer stakeholders at all organizational levels.