Food & Beverage Support Expert On Call

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

The Food & Beverage Support Expert is a dynamic, guest-focused role designed to provide operational support across multiple Food & Beverage outlets and events based on business demand. This on-call position offers the opportunity to rotate between various front-of-house responsibilities, including Host/Hostess, Server Assistant, Server, and Banquet Server functions, while delivering exceptional service consistent with Four Seasons standards.

This role is ideal for hospitality professionals who enjoy variety, thrive in a fast-paced environment, and are passionate about creating memorable guest experiences.

Essential Functions

Depending on operational needs, responsibilities may include:

Guest Reception & Seating

• Welcome and greet guests in a warm and professional manner.
• Manage restaurant reservations, seating arrangements, and table assignments.
• Answer telephone calls following Four Seasons standards.
• Maintain accurate station charts and restaurant cover counts.
• Accommodate guest preferences whenever possible.

Food & Beverage Service Support

• Assist service teams by setting, clearing, and resetting tables.
• Deliver food and beverages promptly and accurately.
• Provide water, bread, and other guest amenities according to Four Seasons standards.
• Maintain cleanliness and organization of dining and service areas.
• Restock linens, china, glassware, silverware, and service supplies.

Restaurant & Lounge Service

• Present menu offerings with confidence and enthusiasm.
• Describe menu items, ingredients, preparation methods, and beverage selections.
• Communicate guest requests, dietary restrictions, and special accommodations accurately.
• Anticipate guest needs and provide personalized service throughout the dining experience.

Banquet & Event Support

• Assist with the setup, service, and breakdown of banquet functions and special events.
• Ensure event spaces are prepared according to banquet specifications.
• Deliver attentive and professional service during meetings, receptions, and catered events.

General Responsibilities

• Respond promptly and professionally to guest requests and concerns.
• Work collaboratively with team members and leaders across Food & Beverage outlets.
• Maintain cleanliness, organization, and compliance with health and safety standards.
• Follow Four Seasons policies, standards of conduct, and service expectations.
• Support departmental operations as business levels and staffing needs require.

Preferred Qualifications & Skills

• Previous Food & Beverage, restaurant, hospitality, banquet, or customer service experience preferred.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced, team-oriented environment.
• Excellent guest service and problem-solving abilities.
• Attention to detail and strong organizational skills.
• Good command of the English language.
• Must possess legal work authorization in the United States.

Schedule Requirements

This is an on-call position requiring maximum flexibility. Candidates must be available to work a variety of shifts, including:

• Mornings
• Afternoons
• Evenings
• Weekends
• Holidays

Work assignments and scheduled shifts will vary based on business demand and operational needs across Food & Beverage outlets and events.

Compensation

Hourly Rate Range: $16.27 to $23.00 plus incentives such as tips, gratuities and service charges
Additional gratuities and/or service charges may apply when working eligible positions and events.

Benefits

• Sick Pay
• Complimentary shift meal prepared by our Culinary Team
• Complimentary dry cleaning of employee uniforms

Apply Today

Applications accepted through October 31, 2026

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