Account Manager, Retail Premier

Looking to elevate retail sales partnerships and drive business growth in a dynamic environment? As an Account Manager – Retail Premier at Spectrum, you will manage key relationships with brick-and-mortar wireless shops, execute strategies for expansion and compliance, and champion Spectrum’s brand. Your efforts will directly enhance customer satisfaction and create lasting value in our retail network.

• Foster relationships with retail partners by managing daily interactions and ensuring optimal representation of the Spectrum brand
• Execute sales strategies and support field operations to maximize sales and meet business objectives
• Provide comprehensive account management through audits, field visits, training, business reviews, product support, customer concern resolution, brand compliance, and merchandising
• Conduct regular meetings and training sessions to help partners achieve sales targets and uphold quality standards
• Collaborate with retail owners and internal teams to develop and manage growth plans aligned with Spectrum’s goals
• Coordinate and support special events, overseeing staffing, merchandising, and sales execution
• Prospect new business locations and drive incremental sales by expanding Spectrum’s retail footprint

• Spend 20% of time in the office and 80% in the field, including weekly visits to partners and retail locations
• Travel required for division-wide meetings, sales, and networking events
• Must be able to lift and deploy Retail Marketing materials (flyers, setting up podium kit, banners etc.) in a retail environment or events

• Bachelor’s degree from a four-year college or university or equivalent experience

• 5+ years of related experience or training in sales, account management, or equivalent combination of education and experience

• 5+ years of solid sales experience with a proven track record

• Proficiency in reading, writing, and speaking English
• Effective sales presentation and problem-solving skills
• Strong organizational abilities and demonstrated initiative
• Practical written, verbal, and interpersonal communication skills
• Ability to work independently
• Comfortable using Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel
• Frequent travel within assigned territory
• Flexible to work retail hours, including evenings and weekends, and adjust schedule as needed
• Reliable transportation
• Valid and active state driver’s license with a safe driving record

• Bilingual is a plus