Business Development Director - Tech Enabled Sales Organization (TESO), Large & Mid-Sized Pharma

To be eligible for this position, you must reside in the same country where the job is located.

Lead business development efforts across an assigned portfolio of Large and Mid-Sized Pharmaceutical accounts, driving account growth, opportunity expansion, and new business acquisition. Develop opportunities across IQVIA's Tech Enabled Sales Organization (TESO), partnering with clients to address evolving business challenges through innovative outsourced engagement solutions, technology-enabled capabilities, and AI-enhanced approaches that improve customer engagement and business outcomes.

This role is responsible for expanding IQVIA's presence within strategically important pharmaceutical accounts by creating new opportunities, shaping client solutions, and advancing business through award and implementation.

IQVIA is a global leader in healthcare intelligence and commercialization solutions, partnering with pharmaceutical and life sciences organizations to solve complex business challenges. Through its Tech Enabled Sales Organization (TESO), IQVIA brings together deep industry expertise, operational scale, industry-leading healthcare data assets, innovative technology, and emerging AI-enabled approaches to help clients evolve customer engagement and accelerate business performance.

This role offers the opportunity to connect those strengths to meaningful client needs and help shape the next generation of outsourced engagement solutions.

• Proactively identify, qualify, and develop new business opportunities within assigned Large and Mid-Sized Pharmaceutical accounts.
• Develop opportunities that may not yet be formally defined or part of an active procurement process, shaping client needs into actionable business opportunities.
• Execute account growth and penetration strategies to expand relationships, uncover new opportunities, and increase IQVIA's presence within assigned accounts.
• Maintain a robust pipeline through strategic outreach, networking, lead generation, and consistent client engagement.
• Monitor market trends, client needs, and competitive activity to identify emerging opportunities and inform business development strategies.

• Build and expand relationships with key decision-makers and influencers across assigned accounts.
• Develop and maintain strategic relationships with key client stakeholders to identify needs, uncover opportunities, and position IQVIA as a trusted partner.
• Develop and execute account plans aligned to client priorities and IQVIA growth objectives.
• Maintain a deep understanding of client organizations, business challenges, and evolving engagement needs.
• Apply insight from client interactions to strengthen account strategy, expand relationships, and identify new areas of opportunity.

• Partner with internal stakeholders to develop innovative, client-focused solutions that address strategic business needs.
• Translate client challenges, strategic priorities, and operational needs into customized solutions that leverage the breadth of IQVIA's capabilities.
• Lead and coordinate proposal development efforts, partnering with internal stakeholders to develop compelling, differentiated solutions that align with client objectives and business needs.
• Lead opportunity strategy and client presentations from early-stage discussions through business award.
• Coordinate cross-functional resources to shape differentiated, executable solutions and advance opportunities.
• Work closely with contracts, pricing, finance, and operational teams throughout the opportunity lifecycle to support solution development, negotiation, contracting, and transition to implementation.

• Accountable for creating qualified pipeline and advancing opportunities that contribute to business growth objectives within assigned accounts.
• Manage pipeline activity, forecasts, account plans, and opportunity progress through CRM tools and established reporting processes.
• Analyze opportunities and develop sales strategies that align client needs with IQVIA capabilities.
• Maintain accurate opportunity stages, timing, next steps, risks, and revenue potential.
• Monitor performance against business development objectives and drive actions required to achieve growth targets.

• Build strong partnerships across IQVIA business units and functions, including Managing Partners, Project Leaders, delivery teams, and other key stakeholders, leveraging internal expertise and capabilities to develop innovative client solutions, advance strategic opportunities, and create value for both external clients and internal stakeholders.
• Serve as a trusted collaborator, connecting expertise, resources, and capabilities across the organization to support client success and business growth.
• Maintain broad knowledge of IQVIA's offerings and identify opportunities to bring the appropriate capabilities into client discussions.
• Partner with client-facing and delivery teams to support ongoing client engagement, including business reviews and strategic planning discussions, while identifying opportunities for account growth and expansion.
• Share client and market insights and support knowledge sharing across the commercial organization.

• Bachelor's Degree in Business Management required.
• 10+ years relevant industry experience (CSO/Pharmaceutical) required, or equivalent combination of education, training, and experience.
• Demonstrated success generating new business opportunities, expanding account relationships, and developing executive-level client contacts.
• Solid understanding of commercialization and the principles of drug discovery and development.
• Excellent skills using Microsoft Office Suite, including PowerPoint, Word, and Excel.
• Excellent oral and written communication skills.
• Strategic business awareness and analytical skills.
• Adaptability and flexibility to changing priorities.
• Demonstrated ability to work creatively and effectively in a fast-paced environment.
• Attention to detail and ability to manage multiple priorities simultaneously.
• Ability to maintain demanding timelines.
• Ability to influence stakeholders both internally and externally.
• Ability to work independently and collaboratively.
• Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
• Demonstrated ability to influence and collaborate across highly matrixed organizations, building relationships with senior leaders, Managing Partners, Project Leaders, and cross-functional stakeholders to advance strategic business opportunities.
• Experience developing opportunities through proactive account engagement, including opportunities not yet formally defined or part of an active procurement process.
• Technology savvy, with an understanding of evolving customer engagement models, digital innovation, AI-enabled capabilities, and technology-driven solutions within healthcare and life sciences.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.