Account Manager (m/f/d)

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SalesAccount Manager

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Quick Summary

Overview

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions.

Technical Tools

SalesAccount Manager

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

At Jabil, we are committed to making anything possible and everything better. As an Account Manager, you will serve as the primary interface between our customers and Jabil's operations teams, ensuring exceptional customer satisfaction, flawless execution, and long-term business partnerships.

This role offers the opportunity to work closely with customers, manufacturing sites, supply chain teams, and business leaders to support operational performance, manage customer expectations, and drive business growth.

Responsibilities

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Act as the primary point of contact for assigned customer accounts.
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Build and maintain strong customer relationships based on trust, responsiveness, and operational excellence.
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Coordinate customer requirements with cross-functional teams including Supply Chain, Planning, Production, Quality, Engineering, and Finance.
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Ensure timely order fulfillment and delivery performance while proactively identifying and mitigating risks.
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Monitor demand forecasts, order status, inventory levels, and key account metrics.
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Lead customer communications regarding schedules, deliveries, escalations, and operational issues.
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Organize and participate in customer reviews, business meetings, and performance discussions.
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Drive issue resolution and continuous improvement initiatives to enhance customer satisfaction.
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Support account growth opportunities and contribute to strategic business objectives.
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Maintain accurate account data and reporting within ERP and business systems.

Requirements

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Bachelor's degree in Business, Supply Chain, Engineering, Operations, or a related field.
2-5 years of experience in Account Management, Customer Service, Supply Chain, Program Management, or a related customer-facing role.
Experience within a manufacturing, electronics, medical device, or industrial environment is preferred.
Strong communication and relationship-building skills.
Excellent organisational and problem-solving abilities.
Experience working with ERP systems (SAP experience is an advantage).
Strong analytical skills and attention to detail.
Fluent English; German is highly desirable

High customer satisfaction and strong customer relationships.
Effective coordination between customers and internal teams.
Proactive management of delivery, supply, and operational challenges.
Accurate reporting and data management.
Continuous improvement of customer experience and account performance.

What We Offer

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✓Work with leading global customers.

✓Be part of an international manufacturing and supply chain environment.

✓Collaborate with diverse teams across multiple locations.

✓Grow your career within a global organization committed to innovation and operational excellence.

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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