Account Manager- Supply Chain Services

• →Customer Relationship Management: Serve as the primary contact for assigned customers and maintain strong stakeholder relationships.
• →Account Growth: Identify opportunities to expand services, improve program performance, and support revenue growth.
• →Operational Oversight: Partner with onsite Supply Chain Services teams to ensure service and contract expectations are met.
• →KPI Monitoring: Track and communicate key metrics including fill rates, inventory accuracy, service levels, and vending performance.
• →Inventory Optimization: Collaborate with customers and internal teams to optimize inventory levels and replenishment strategies.
• →Business Reviews: Conduct regular customer reviews and present performance results and improvement opportunities.
• →Cross-Functional Collaboration: Work closely with Sales, Operations, Procurement, and Customer Service to support account success.
• →Continuous Improvement: Drive process improvements that enhance efficiency, customer satisfaction, and overall program performance.

Minimum Requirements: Bachelor's degree in a related field (e.g., Business, Supply Chain Mgt, Marketing, Finance, etc.) and 7+ years of outside or inside experience or an equivalent combination of education and experience in supply chain management, wholesale distribution, industrial distribution, manufacturing, or a similarly applicable industry (indirect materials a plus).

• Possesses a deep understanding of system dynamics, principles of vendor-managed inventory, and the impacts on supply chain performance.
• 5+ years of staff management with a proven track record as a team leader demonstrating a solid understanding of people management practices.
• Strong ability to develop and cultivate customer relationships at executive level of assigned portfolio of integrated supply sites.
• Demonstration of basic mathematical skills (add, subtract, multiply and divide in all units to measure, using whole numbers, common fractions, and decimals); ability to compute rate, ratio, and percent preferred.
• Ability to compile routine reports and write correspondence.
• Ability to work in a team environment and be self-motivated to accomplish assigned tasks and goals.
• Must have a mechanical aptitude and demonstrated knowledge of recognizing manufacturing applications where Vallen products, services and solutions can deliver cost savings to the local integrated supply customer.
• Strong presentation skills with professional presence to deliver materials to a C-level executive audience (internally and/or externally)

Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position.

• Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, etc.
• Regularly required to talk and hear; frequently required to sit; occasionally required to stand and walk.
• May be required to wear various forms of protective equipment (shoes, gloves, protective eyewear, etc.) when making sales calls and/or visiting warehouse, manufacturing, customer and/or supplier facilities.
• Occasionally required to lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, and ability to adjust focus.
• Long periods of time working on a computer and performing repetitive key-boarding activities is required.