Senior Director, Talent Acquisition & Engagement

Xanterra Travel Collection is a premier group of travel and leisure businesses with a focus on sustainability and exceptional service. Headquartered in Greenwood Village, Colorado, we operate iconic properties and services in stunning locations worldwide, including lodging, food and beverage, Windstar Cruises, short-line railroads, and adventure travel. We are dedicated to creating unforgettable experiences for our guests and providing transformative career opportunities for our team members.

As a Sr. Director, Talent Acquisition & Engagement you will be the leader of the recruiting team, reporting to the CHRO.  You will lead a team of Talent Acquisition professionals with responsibility for recruiting top level talent to help provide unforgettable experiences to our guests.  Our portfolio consists of diverse locations, positions range from high skilled to entry level and across many functions (i.e. Hospitality, Retail, Food & Beverage, etc.).  As a manager, you will be responsible for the growth and development of your corporate and field recruiting team, as well as, support services team.  You will drive the company’s talent strategy, while keeping the pulse on location specific successes and challenges. This innovative position will lead key project initiatives for the Talent Acquisition team with a focus on process management and continuous improvement and a goal of creating an exceptional candidate experience.  You will provide expert recruiting expertise by staying abreast of industry trends, labor market supply and demand, and business knowledge. This position will also be involved in the planning, forecasting, and hiring of international recruiting initiatives.

• →Provide strategic leadership to the TA & SS teams to evolve people, processes, and systems. Manage the Support Services team to include strategic framework, goal setting and monitoring, bi-weekly collaboration, and special projects.
• →Evaluate, evolve and compile talent analytics to report on recruiting performance and make business decisions.
• →Develop relationships with Business Leaders, HR Teams, and recruiters at each location to ensure successful coordination and collaboration in recruitment efforts.
• →Lead, develop and provide support to the Dir. TA Operations & Regional Talent Managers to achieve location recruitment goals while focusing on quality of candidate.
• →Lead, develop and provide strategic direction to the support services team to include systems administration, employer branding, partnerships, and training.
• →Build, monitor, and adjust talent workforce to changing needs of property staffing and within budget guidance.
• →Embrace a technology-forward approach by integrating AI and other innovative tools into the recruiting process. Continuously explore and implement new technologies to streamline operations and improve candidate experience.
• →Support the pre-hire experience to drive engagement from offer accepted to arrival on location.
• →Drive projects and initiatives to enhance recruiter and candidate experiences.
• →Vendor management, invoice processing, and budget development.

• Bachelor’s degree in a relevant area or equivalent work experience preferred
• Minimum of 10 years of Talent Acquisition/Recruiting experience with 5 years in a leadership role.
• High volume hospitality and/or retail recruiting experience is preferred
• SPHR or SHRM-SCP preferred
• Experience working with Applicant Tracking Systems required, iCIMS experience a plus
• Experience managing multiple locations and a multi-level team
• Ability to develop talent within the team and provide developmental opportunities
• Data-driven decision making and quantitative analysis skills
• Previous experience implementing new processes and driving innovative initiatives
• Demonstrated talent acquisition experience in handling challenging recruitment issues in a diverse and dynamic environment
• Proven background in developing strategic, innovative recruitment sourcing methods to help drive proactive pipeline development
• Flexible and adaptable style of leadership to successfully navigate competing priorities
• Strong business acumen, and experience working with large, complex organizations during periods of growth and change
• Excellent written and verbal communication skills