Sales Support Specialist - Bids & Pricing

Philippines·MuntinlupaFull-timemid

SalesSales Operations Specialist

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Quick Summary

Key Responsibilities

Unit cost Lead times Minimum order quantities (MOQs) Shelf life Country of origin Manage and organize data across bids that may include hundreds of individual SKUs,

Requirements Summary

Require basic understanding of supplier cost, selling price, markup versus margin, and percentage changes. Include ability to work accurately w

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SalesSales Operations Specialist

Responsibilities

~1 min read

Assist in preparing and maintaining large Excel spreadsheets used in bulk bid submissions for major customers, primarily airlines, for long-term supply contracts.
Populate spreadsheets with detailed SKU-level information, including but not limited to:

Unit cost
Lead times
Minimum order quantities (MOQs)
Shelf life
Country of origin

Manage and organize data across bids that may include hundreds of individual SKUs, ensuring accuracy and consistency throughout.
Work with sales team to verify bid approach (all sku’s, some sku’s, limited sku’s)
Coordinate with internal departments (sourcing, procurement, product teams) to gather and verify SKU-specific details as needed.
Review completed bid spreadsheets for completeness and accuracy prior to submission deadlines.
Track bid timelines and follow up internally to ensure information is collected on schedule.

Support the communication process between suppliers, the sales team, and the US-based customer service team when a supplier cost change occurs for a customer-specific SKU for which we have special pricing.
Generate updated price quotes reflecting new supplier costs and calculate resulting impacts to customer pricing.
Prepare and distribute internal quote notifications to the sales and customer service teams, clearly indicating:

Whether the customer price is changing (and the new price), or
That the customer price will remain unchanged despite the supplier cost update

Maintain accurate and up-to-date records of customer-specific costs and pricing history for reference.
Respond promptly to internal requests for pricing clarification related to specific SKUs or customers.
Flag any discrepancies or unusual cost changes to the appropriate internal stakeholders for review.

Requirements

~1 min read

1 to 3 years of relevant experience if the person must independently manage bids and pricing updates.
Strong proficiency in Microsoft Excel (comfortable with formulas, data entry, sorting/filtering, and managing large datasets).
Proficiency in English and experience working with US based customer service and sales teams.
Pricing knowledge: Require basic understanding of supplier cost, selling price, markup versus margin, and percentage changes.
Include ability to work accurately with SKUs, units of measure, MOQs, lead times, shelf life, and country of origin.
Experience with ERP/CRM and quotation-system experience is a must.
Netsuite experience is preferred
Excellent attention to detail and accuracy when working with numerical and product data.
Strong written and verbal communication skills.
Ability to manage multiple tasks and deadlines in a fast-paced environment.