National Account Manager- The Home Depot

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. 

Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures.

• Point of Contact: Serve as a key contact for HomeDepot.com and Pro; meet regularly with HomeDepot.com and Pro Merchants, and Brand Advocate via Microsoft Teams, phone, and in-person meetings.
• Strategic Business Planning: Develop, execute, and monitor annual business plans and tactical initiatives (such as promotional calendars, pricing strategies, new product introductions, and online catalog management); provide strategic input, feedback, and recommendations to the Director of Sales to help build annual operating plans. Strategic business planning across both THD.com and Pro.
• Customer Needs & Upselling: Continuously evaluate customer needs, propose high-impact solutions, and identify cross-selling and upselling opportunities across product categories.
• Governance & Operations: Ensure high customer satisfaction by resolving operational issues; oversee and execute actions related to disputes, customer returns, fines, deductions, and vendor compliance.
• Pro Channel Expansion: Expanded Quote Center oversight to align with THD’s broader push into Pro.
• PLR Strategy: Strategic development, planning, and setup for Product Line Reviews (PLR).

• In-Store Merchandising & Execution: Partner with the Field Team and Channel Marketing to support store execution, resets, bay merchandising integrity, off-shelf placements, and promotional event rollouts.
• Field Alignment: Serve as the corporate link to field representatives, ensuring seamless communication regarding product transitions, new product rollouts, and store-level initiatives.
• Store Walks & Audits: Participate in regular store walks, and market visits to evaluate on-shelf availability, brand presentation, competitive activity, and overall execution quality.
• Store Execution & Field Collaboration: Direct partnership with the Field Team and Space Planner (participating store walks, POG execution, and in-store strategy).

• Account Negotiations: Actively participate in and lead account-level negotiations covering pricing structures, program agreements, promotional funding, allowances, and contract terms.
• Financial Delivery: Ensure the delivery and achievement of monthly and annual financial commitments, driving top-line revenue, gross margin, profitability, and positive GTN (Gross-to-Net) performance.
• Product Transitions & Line Reviews: Manage new product development (NPD) rollouts, online catalog expansions, and product phase-in/phase-out transitions; assist in the preparation, analytics, and presentation of category line reviews.

• Business Analytics & Reporting: Provide comprehensive reporting to HomeDepot.com, Pro, and internal stakeholders covering POS sell-through trends, SKU-level performance, margin health, promotion ROI, and key financial metrics.
• Cross-Functional Coordination: Collaborate internally across Product Management, Channel Marketing, Finance, Supply Chain, and Operations to ensure complete alignment on business objectives and customer execution.

• Education: Bachelor’s degree in Business, Sales, Marketing, Supply Chain, Finance, or a related discipline.
• Experience: 3–5+ years of account management, retail sales, or commercial e-commerce experience. Demonstrated experience managing B2B or B2C product catalogs across multiple categories in an e-commerce or home improvement retail environment. Experience partnering with The Home Depot (HomeDepot.com, Quote Center, or Store Merchandising) is strongly preferred.
• Store & Field Execution Acumen: Familiarity with retail store operations, merchandising resets, and working collaboratively with field sales/merchandising teams.
• Analytical Skills: Advanced data/analytical capability and Excel proficiency; skilled in extracting data from multiple portals/sources to discern trends, identify risks, and deliver actionable insights.
• Core Competencies: Communication & Relationship Building: Strong oral, written, and presentation skills with the ability to influence both internal teams and external retail merchants. Project Management & Organization: Exceptional ability to manage multiple deadlines, prioritize competing demands, and coordinate cross-functional project deliverables without direct supervisory authority. Customer Orientation: Solution-focused mindset with a dedication to exceeding customer expectations and resolving complex account challenges.
• Location & Travel: Located in Atlanta, GA (preferred) or Remote residing in the Eastern or Central US Time Zones. Ability to travel 10% – 15% for customer meetings, store walks, and internal planning sessions. Travel would be higher if not local to the Atlanta, GA area.
• Candidates must living within the Atlanta, GA area or within Eastern or Central Time Zones.

Join our team of experts today and help us make tomorrow’s world a safer place! 

Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role.

• You're seeking a rewarding opportunity that allows you to truly help others. With thousands of employees and customers around the world, there’s plenty of room to make an impact. As our values state, “this is your business, run with it”.
• You’re looking for a company that will invest in your professional development.  As we grow, we want you to grow with us. 

• You want a culture that promotes work-life balance.  Our employees enjoy generous paid time off, because at Allegion we recognize that you have a full life outside of work! 

• You want to work for an award-winning company that invests in its people. Allegion is proud to be a recipient of the Gallup Exceptional Workplace Award for the second year in a row, recognizing our commitment to employee engagement, strengths-based development, and unlocking human potential.

• Health, dental and vision insurance coverage, helping you “be safe, be healthy”  
• Unlimited Paid Time Off
• A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period 
• Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses
• Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses
• Disability Insurance –Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury
• Life Insurance – Term life coverage with the option to purchase supplemental coverage
• Tuition Reimbursement  
• Voluntary Wellness Program – Simply complete wellness activities and earn monetary rewards
• Employee Discounts through Perks at Work Community involvement and opportunities to give back so you can “serve others, not yourself” 
• Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching 

Allegion is committed to building and maintaining a diverse and inclusive workplace.  Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do.   We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

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