Lead Solution Engineer, ECS, Public Sector

In this role, you will lead technical pre-sales engagements, helping public sector organizations translate complex business challenges into innovative cloud-based solutions.
You will partner closely with sales teams and customer stakeholders to uncover business needs, shape technical strategies, and demonstrate solutions that deliver measurable value.
Through compelling presentations, tailored demonstrations, and consultative discovery, you will help customers understand how enterprise technologies can address their priorities.
You will guide opportunities through the sales cycle by resolving technical objections and aligning product capabilities with customer requirements.
Working across technology, security, and business functions, you will contribute to high-impact initiatives serving Canadian and US state and local government customers.
This opportunity combines technical expertise, strategic storytelling, and customer engagement in a fast-paced, collaborative environment focused on cloud innovation and public sector transformation.

• At least 5 years of experience as a Solution Engineer, Sales Engineer, or in a comparable customer-facing technical sales role within a CRM company or similar technology environment.

• Strong technical understanding of enterprise software and cloud-based solutions, with the ability to connect technology capabilities to customer business requirements.

• Knowledge of artificial intelligence tools and applications, relational databases, web technologies, and cybersecurity principles.

• Excellent verbal and written communication skills, with the ability to explain complex technical concepts clearly and persuasively to both technical and non-technical audiences.

• Strong presentation and storytelling abilities, including experience delivering product demonstrations and developing compelling solution narratives.

• Proven discovery, consultative selling, and problem-solving skills, with the ability to identify customer challenges and develop appropriate technical responses.

• Demonstrated ability to collaborate with sales, product, technical, and other cross-functional teams to resolve issues and advance customer opportunities.

• Strong organizational skills and the ability to manage multiple projects, competing priorities, and deadlines in a dynamic environment.

• A proactive, self-motivated mindset, with a willingness to learn new technologies, understand evolving customer needs, and adapt to changing market conditions.

• Preferred: Experience working with Canadian and/or US public sector organizations, including an understanding of government procurement and technology requirements.

• Preferred: Familiarity with Salesforce technologies or comparable CRM platforms.

• Preferred: Knowledge of government cloud compliance standards, security frameworks, and relevant certifications.

• Ability to work in a customer-facing role associated with the Toronto, Canada market, with a flexible office or remote arrangement as specified in the original posting.