Account Manager

The position requires the general supervision of all Admiral Security Personnel assigned to their building(s).  The Account Manager/Site Supervisor is responsible for all contractual aspects of security, scheduling, supplies/equipment, administrative functions, training, evaluations, supervision, payroll, and site safety.

• →Ensure contract deliverables are met.
• →Responsible for successful client relations
• →Act as the primary liaison between Admiral and the client representatives.
• →Ensure accounts are managed efficiently and profitably.
• →Assure site employees are properly trained.
• →Manage the payroll process.  Enter payroll is BOETA (if applicable).
• →Maintain appropriate account files (i.e. personnel, operations and training)
• →Address disciplinary problems and work with HR to investigate any issues.
• →Must have complete knowledge of property or properties where he/she is assigned, facilities, post orders, emergency contact list, emergency procedures, special instructions, and all post duties at the site.
• →Assure proper use, and maintenance of all equipment used at the site by assigned officers (keys/key cards, cell phones, radios, wands, etc.).
• →Assists with the staffing of all post to ensure complete coverage.
• →Responsible for scheduling officers and filling vacant posts.
• →Conduct inspections of officers, appearances, licenses and uniforms.
• →Review written reports and sign-in sheets to ensure clarity, completeness, accuracy, and legibility.
• →Ensure that officers make timely and thorough daily report entries. Audit all entries for completeness, accuracy, and legibility.
• →Review Post orders and make recommendations for changes to senior management.
• →Other duties as assigned.

• Must be flexible as position is on call 24 hours a day, seven days a week.
• Must have attended and successfully passed Admiral Leadership training.
• Must have at least 2 years of security supervisor experience or experience in a related field. A College degree may account for ½ of the experience qualification.
• Internal candidates must have an exemplary performance and attendance record with NO disciplines within a year of applying for this position
• Exceptional customer service skills
• Must be able to multitask
• Must be proficient with Microsoft office products and be able to operate and maintain site specific security programs

Admiral Security Services is an Equal Opportunity Employer E/O/E/M/F/D/V

VA # 11-1017