Key Account Manager

A key function of this role includes the effective use and understanding of artificial intelligence (AI) tools and technologies to enhance productivity, decision-making, and overall performance. This position is expected to maintain awareness of emerging AI applications relevant to their responsibilities, apply AI tools ethically and effectively, and continuously develop their AI proficiency.

#INDMM

• Minimum of 10 years of successful experience managing high profile accounts and relationships

• Experience managing or supporting employee benefits programs, including annual benefits renewals, within PEO, ASO, brokerage, or similar benefits‑centric organizations is highly desirable.

• Dynamic personality and high business acumen that will immediately resonate with our clients
• An intuitive problem solver that cannot only resolve client escalations, but identify future and potential escalations to get in front of issues before they manifest
• You must enjoy and thrive in a fast-paced environment that is quickly evolving
• The ability to have clear, candid, and professional business conversations with business leaders
• Must be extremely curious and inquisitive to uncover client issues and needs
• This person will have a competitive nature and thoroughly enjoy winning
• A servant leadership mindset focused on helping clients achieve what is most important to them
• Experience in HR, PEO, ASO, HR Software or Benefits related industries highly desirable
• Bachelor's Degree or appropriate experience

• Ability to sit or stand for extended periods while performing desk-related tasks. 

• Prolonged use of a computer, keyboard, and mouse, requiring repetitive motion. 

• Ability to lift and carry office supplies or equipment up to 20 pounds. 

• Occasional bending, reaching, and twisting to retrieve files or supplies. 

• Ability to walk throughout the office, including moving between different departments or meeting rooms. 

• Ability to communicate effectively in person and via phone or video conferencing. 

• Ability to focus and maintain attention for long periods while working on various tasks. 

• Must be able to communicate effectively in both verbal and written form. 

• Occasional travel may be required. 

• The work environment is typically quiet and climate-controlled, with standard office equipment available. 

• • This role may be performed in a hybrid or remote setting, depending on business needs and employee accommodation. 

Effective 06/1/2025 NJ passed a Pay Transparency Law which requires NJ based hiring to include a compensation range on each job posting. This compensation range is presented in good faith for candidates that are hired in these roles will be presented a salary within the range stated on the job posting. 

At ExtensisHR, we recognize there are many factors that influence your overall satisfaction both at work, and in your personal life. Under our ‘You Supported Program,’ we provide a great mixture of compensation, benefits, company culture, and resources to our employees that help you reach a happier, more balanced life. Some of these offerings include:  

• Competitive compensation to reward you for your hard work every day.
• Progressive Paid-Time Off Program for you to enjoy time out of the office, including time off for volunteering and life events.
• Group Medical, Dental, Vision and Life insurance to encourage a healthy lifestyle available from day one. 
• Pretax Spending Accounts to ease taxes on health and dependent care expenses.
• 401k and IRA retirement plans, employer contributions.
• Extensive professional development programs to help you get to where you want to go in your career.
• Employee Discounts on retail and entertainment.
• A social and community outreach committee that promotes a fun inclusive culture through in-office events and networking opportunities. 
• Diversity, Inclusion and Equity (DEI) committee that promotes organization DEI initiatives and employee engagement.
• Complimentary coffee and snacks to keep you fueled and productive throughout the day.