Sales Professional - Inside Sales

Our associates celebrate lives. We celebrate our associates.

• →Develop trusting relationships with prospective and existing client families in order to generate sales leads.  Input prospective client contact information in Customer Relationship Management (CRM) system.
• →Take initiative to contact prospective clients and schedule sales appointments to meet prospective client’s schedule, including evenings and weekends. 
• →Applying listening and empathy skills facilitates prospective client through the pre-planning process and selection of services and property that most appropriately meet their needs. Shows property and property features to prospective families for both pre and at-need sales. Explains insurance product features.  Completes sales and insurance contracts ensuring accuracy and completeness.
• →Utilize CRM software to continually source leads from campaigns, prospective clients, and prior client sales to develop sales pipeline.
• →Collaborate with Funeral Director and family on pre-need property or mausoleum sales.  Coordinates sales efforts with team members and other departments as appropriate. 
• →Seek out manager’s coaching to improve sales cycle, sales techniques, software proficiency, and product knowledge.

Education

• High School Diploma or equivalent

Licenses

• Ability to obtain and maintain insurance license as required by state/province
• Current state/province issued driver’s license with an acceptable driving record

Experience

• Sales or Customer experience preferred
• Previous experience with Customer Relationship Management (CRM) systems preferred

Knowledge, Skills and Abilities

• Proficient computer skills including MS office suite
• Proficient computer skills with CRM and Social Networking Apps preferred
• Professional demeanor and communication skills
• Bilingual, knowledge of another language preferred
• Professional attire required when meeting with clients or representing the company
• Available to work evenings and weekends