Sales Development Representative - 67332414731

Role: Sales Development Representative (SDR) Priority
Location: South Africa Working Hours: Full-time, Monday - Friday (Standard US Business Hours)
Type of contract: Independent Contractor Type of job: Remote

About the Company: Our client is a growing, US-based managed IT services provider known for our proactive approach, exceptional character, and commitment to going above and beyond for our clients. 

About the Role: As our first dedicated Sales Development Representative, you will take ownership of our outbound sales engine, a vital function previously managed by the founder alongside day-to-day operations.

Leveraging an established IT sales coaching program, you will execute a proven strategy to turn cold contacts into warm leads and book qualified appointments. This is a unique opportunity to build out a new role within a thriving company, utilizing pre-built CRM workflows and scripts to make a massive impact on our revenue generation. You will be fully supported by weekly accountability meetings and a team that values genuine, caring conversations.

Key Responsibilities:

• Clean and prepare purchased contact lists of several thousand contacts at a time to ensure targeted, high-quality outreach.

• Execute a high volume of outbound cold phone calls to business decision-makers using predefined scripts and strategies.

• Convert cold prospects into warm, qualified leads while upholding our high standard of customer care and personal integrity.

• Book qualified first-time appointments consistently for the business owner to conduct and close.

• Maintain accurate, up-to-date prospect records and strict data hygiene within the company CRM.

• Achieve or exceed predefined monthly targets for warm leads generated and first-time appointments booked.

• Participate actively in weekly sales coaching, accountability sessions, and internal team meetings to continuously refine your process.

Qualifications:

• Proven experience as a Sales Development Representative or appointment setter in outbound B2B sales (Required).

• Demonstrated experience making high volumes of outbound cold calls directly to business decision-makers (Required).

• Track record of successfully booking qualified first-time appointments for a closer or account executive (Required).

• Hands-on experience working in a CRM and cleaning or managing large prospect contact lists (Required).

• Strong personal integrity, the resilience to handle frequent rejection, and a genuine, caring approach to clients (Required).

• Ability to follow a defined sales process and training program consistently (Required).

• Experience prospecting into small and mid-sized businesses with roughly 10 to 50+ employees (Preferred).

• Experience selling B2B services to construction, manufacturing, or healthcare businesses (Preferred).