Vice President, Product and Solutions Engineering

The Vice President, Product and Solutions Engineering will lead the strategy, design, and commercial positioning of integrated banking technology solutions for banks, sponsor banks, and fintechs. This is a hands-on, 0-to-1 leadership role combining product ownership with enterprise solutions engineering, from customer discovery and architecture through technical evaluation and launch. You will shape a portfolio of repeatable solutions across card issuing, payments, lending, core banking, and digital platforms, while influencing the broader product roadmap. Working directly with institutional buyers and technical decision-makers, you will design solutions that address complex business, operational, and regulatory requirements. You will also build the technical and commercial evidence needed to differentiate the platform in a competitive market. Initially operating without a dedicated team, you will work across engineering and product groups while mentoring teams and establishing scalable solution practices.

• Define and own the product strategy and roadmap for a portfolio of banking and fintech solutions, identifying target customer segments, recurring market needs, and opportunities for differentiation.

• Determine which solutions to develop, package, evolve, or retire based on customer demand, market evidence, commercial potential, and platform capabilities.

• Design complete financial product propositions for individual institutions, including customer value proposition, program structure, commercial economics, compliance responsibilities, and operating model.

• Establish clear allocation of responsibilities across banks, fintechs, and program partners for onboarding, underwriting, monitoring, disputes, and reporting, documenting arrangements in a form suitable for formal compliance approval.

• Develop business cases alongside technical designs, covering unit economics, fees, reserves, and other financial considerations.

• Turn repeated customer engagements into standardized, reusable solutions with defined scope, pricing logic, positioning, launch requirements, roadmaps, and adoption measures.

• Use customer discovery, product usage, and win/loss analysis to translate market feedback into product requirements and recommendations for platform roadmap owners.

• Develop hands-on expertise across the full banking technology stack, including credit, debit, and prepaid issuing; core banking; lending; payments; fraud; and agentic AI.

• Build a detailed understanding of platform modules, APIs, low-code extension capabilities, events, data models, and deployment approaches.

• Lead technical discovery within complex institutional technology environments to identify business problems and define the most effective solution.

• Design target architectures and integration approaches that work with existing core banking, ledger, data, and channel systems.

• Define clear implementation scope, sequencing, and coexistence strategies, including what should migrate first, what should operate in parallel, and what can be decommissioned.

• Develop product-by-product conversion paths for institutions and programs with existing customer portfolios, working closely with delivery teams to establish feasible migration plans.

• Build and maintain demonstration environments across credit, prepaid, and debit solutions, covering both new programs and existing-book conversions.

• Demonstrate realistic customer workflows and lead proofs of concept and competitive evaluations against criteria developed with prospective customers.

• Own technical responses to RFPs and RFIs, security questionnaires, and vendor due diligence requests.

• Defend proposed architectures and solutions throughout institutional architecture reviews, security assessments, and procurement processes.

• Address sponsor bank oversight requirements through transparent program monitoring, on-demand ledger-level access, event-based auditability, and timely delivery of complete program files.

• Serve as a senior technical and product counterpart to institutional buyers throughout evaluation, integration design, and launch.

• Develop sponsor banks and fintech platforms into repeatable distribution and partnership channels.

• Maintain a structured view of the competitive landscape, assessing legacy full-stack providers, modern platforms built on older cores, newer providers with limited revolving credit experience, and program managers with capital.

• Partner with Marketing on market positioning, customer case studies, and solution messaging.

• Represent the organization at relevant industry events and forums, strengthening market credibility and visibility.

• Work closely with engineering and product management teams to translate customer needs into actionable requirements and influence platform priorities.

• Mentor engineers and product managers, providing direction and technical-commercial guidance despite starting without a dedicated team.

• Build reusable solution assets, including reference architectures, demonstration environments, objection-handling materials, and sales enablement resources.

• Establish measurable outcomes for solution adoption, technical evaluation success, commercial performance, and product delivery.

• Establish an agreed strategy and roadmap for the solutions portfolio, supported by customer evidence and win/loss analysis.

• Deliver at least three packaged solutions for recurring institutional needs, each with documented scope, compliance model, economics, pricing, and launch path.

• Build a library of demos, reference architectures, and objection-handling resources that sales teams can use independently across credit, prepaid, and debit solutions.

• Ensure product requirements are linked to specific customer opportunities, translated into actionable platform plans, and advanced through delivery.

• Develop at least one banking service provider or sponsor bank partner capable of positioning and demonstrating the solutions independently.

• Contribute to qualified institutional technical evaluations, successful proofs of concept, RFP opportunities, and shortlist inclusion.

• Support the achievement of at least one seven-figure annual recurring revenue contract, backed by a technically qualified pipeline.

• Bring at least one program live using a solution designed by the role.

• Complete at least one existing-book conversion from initial technical engagement through a signed decision.

• Secure at least one institutional customer reference willing to engage with other banks' technical teams.

• • Previous leadership of a product or solutions engineering function at a sponsor bank, bank-fintech platform, or payments company.

  • Experience managing core banking migration within a live financial institution.

  • Technical degree or equivalent technical education.

• At least 15 years of experience across technology and commercial roles, combining several disciplines such as engineering, product management, solutions engineering, and customer success within banking or fintech.

• Demonstrated ownership of a product or solution portfolio spanning strategy, roadmap development, packaging, pricing, and launch.

• Experience defining or launching financial products with a bank, sponsor bank, fintech, or payments company, from compliance review through live customer deployment.

• Proven experience selling or building technology for US banks, credit unions, fintechs, program managers, or sponsor banks.

• Experience guiding enterprise deals through architecture reviews, security assessments, procurement, and vendor due diligence.

• Working knowledge of sponsor bank oversight and third-party risk requirements.

• Hands-on experience with card issuing and processing; strong credit card expertise is particularly important.

• Understanding of revolving balances, interest and fee structures, delinquency management, and the underlying ledger.

• Technical or product experience across at least two additional areas among core banking, deposits, payments, cards, lending, and digital banking.

• Ability to understand bank-fintech operating arrangements, compliance obligations, and financial economics.

• Familiarity with interest, fees, interchange, reserves, and other commercial components of banking and payments products.

• Ability to distinguish between customer-specific requirements and opportunities for repeatable, scalable solutions.

• Strong judgment in deciding what to build, package for broader adoption, or decline, and the ability to communicate those decisions effectively to customers.

• Ability to translate buyer feedback, competitive intelligence, and win/loss evidence into product positioning, pricing, and roadmap priorities.

• Experience developing business cases that connect technical design with commercial viability and customer value.

• Broad technical understanding of banking platforms, APIs, integrations, data models, and system architecture.

• Ability to combine capabilities from multiple platforms into a coherent solution for complex institutional environments.

• Strong architectural judgment, including target-state design, integration planning, migration sequencing, and coexistence strategies.

• Confidence presenting and defending architecture decisions with institutional technical leaders and engineering teams.

• Executive presence and the ability to communicate effectively with bank leadership, board-level stakeholders, founders, and investors.

• Ability to move comfortably between strategic commercial discussions and detailed technical conversations with engineers.

• Strong ownership mindset and the ability to operate effectively in a 0-to-1 environment without an established team.

• Ability to influence platform teams, build alignment, and secure support through clear evidence and business cases.

• Experience mentoring product managers, engineers, or solutions professionals.

• Remote position based on the US East Coast.