Business Development Representative - Signs & Graphics

In-Indianapolis-mid

SalesSales Development Rep

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Quick Summary

Overview

Benefits: Paid time off Training & development 401(k) 401(k) matching Bonus based on performance FASTSIGNS is looking for a proactive,

Technical Tools

SalesSales Development Rep

Benefits:

Paid time off
Training & development
401(k)
401(k) matching
Bonus based on performance

FASTSIGNS is looking for a proactive, relationship-focused sales professional to grow our business through targeted outreach, new customer acquisition, and reactivation of past customers.

In this role, you’ll identify opportunities, connect with decision-makers, recommend signs and graphics solutions, and manage the resulting orders through completion. Success requires consistent prospecting, strong follow-through, and the ability to turn an initial conversation into a long-term customer relationship.

Primary Responsibilities

Develop New Business

Research and target businesses with ongoing signage, branding, and visual communication needs.
Make consistent outbound cold calls, send personalized outreach, and conduct business visits to generate opportunities.
Identify decision-makers, learn about their business needs, and schedule sales consultations.
Prepare proposals, follow up on quotes, and close sales.
Build referral relationships that generate repeat opportunities.

Reactivate Dormant Accounts

Reconnect with customers who have not ordered recently.
Review previous projects, identify current needs, and uncover opportunities to earn their business again.
Maintain a structured follow-up plan to turn reactivated accounts into repeat customers.

Manage Customer Projects

Serve as the customer’s primary contact from initial consultation through project completion.
Gather accurate project specifications, budgets, and deadlines.
Coordinate estimates, artwork approvals, production, and installation with the internal team.
Keep customers informed, resolve questions, and follow up after completion to identify future needs.

Maintain an Active Sales Pipeline

Record customer interactions, opportunities, and next steps in our CRM.
Organize daily prospecting and follow-up activities.
Work toward agreed-upon goals for outreach, new accounts, reactivated accounts, and sales revenue.

What We’re Looking For

Comfortable initiating conversations and making cold calls.
Self-motivated, organized, and accountable for sales results.
Strong communication, relationship-building, and follow-up skills.
Able to manage multiple customer projects while maintaining consistent prospecting activity.
Previous business-to-business sales or business development experience preferred.
Signs, graphics, printing, or related industry experience is a plus.

Grow and Strengthen Existing Accounts

Build deeper relationships with existing customers by understanding their business, goals, and ongoing signage needs.
Schedule regular check-ins to discuss upcoming projects, evaluate previous work, and identify additional ways FASTSIGNS can support their business.
Develop relationships with additional decision-makers, departments, and locations within each account.
Proactively recommend relevant signs and graphics solutions.
Create account growth plans that encourage repeat business and position FASTSIGNS as a trusted, long-term partner.

What Success Looks Like

A steady pipeline of qualified opportunities, new customers placing orders, dormant accounts returning, and well-managed projects that lead to repeat business.

Benefits/Perks

Competitive Salary
Paid Vacation and Holiday
Performance Bonus
Ongoing Training Opportunities
Career Pathing
Build your skillset and grow your career

Ideal Qualifications for FASTSIGNS Outside Sales Team member:

High School Diploma or equivalent
Prior B2B consultative sales experience preferred

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!