Sales Engineer

Sardine is the leading agentic risk platform for fighting financial crime. Our integrated solution unifies data across risk teams to help organizations stop fraud in real time, prevent AI-driven attacks, and automate fraud and AML operations. Sardine’s platform is strengthened by one of the fastest-growing fraud consortiums in the market, spanning more than 6 billion profiled devices, 800 million consumers, and 3 million businesses worldwide. Leading companies including FIS, GoDaddy, Intuit, Edward Jones, ZoomInfo, and Checkout.com rely on Sardine to secure and grow trust in their products.

• We hire talented, self-motivated individuals with extreme ownership and high growth orientation.

• We value performance and not hours worked. We believe you shouldn't have to miss your family dinner, your kid's school play, friends get-together, or doctor's appointments for the sake of adhering to an arbitrary work schedule.

• We're a remote-first team spread across time zones, so no office to report to - work from wherever helps you do your best work. Just a couple of things to keep in mind: pay is based on where you're located, and you'll need to keep a home base in the country you're hired in. So while we love the "coffee shop today, mountains tomorrow" life, this isn't a passport-optional, work-from-anywhere-on-Earth kind of remote - think flexible within your country, not borderless.

• Remote - US / Canada

Sales Engineering is a team of subject matter experts who serve as the trusted technical advisors to our customers. You will lead prospects through the upsell and cross-sell process by connecting their needs to Sardine’s value to win new customers and drive revenue growth. You will deliver best-in-class product demonstrations, and win over our prospective customer’s technical teams with your thought leadership and consultative approach.

Internally, your insights from the field will help shape our product roadmap and will pave the way for future customers. You will play a key role in our commitment to customer excellence and allow Sardine to stay ahead of market trends.

The Sales Engineering team is a high-visibility and high-impact team. At the intersection of our Go-To-Market and Product & Engineering teams, we serve as the link between our customer’s needs and Sardine’s capabilities, ensuring our platform is always adding value to our customer’s Fraud and Compliance stack. It's a great role for someone who enjoys learning the intricacies of a product to drive value to prospects, and leading through innovative problem-solving to convert prospects into customers.

Variety, ambiguity, innovation, and ownership of complex problems are all big components of this role.

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  Support Account Managers in identifying a customer's additional fraud and compliance needs.

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  Prepare and deliver customized demos that showcase the impact of Sardine’s platform.

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  Interface with Security teams to articulate our security posture and successfully complete

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  security reviews.

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  Create comprehensive Solution Designs that address our prospect’s needs.

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  Collaborate with peers to improve all processes within the Sales Engineering team.

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  Work together with our product and engineering teams to identify areas for improvement in our product suite and help prioritize and design solutions.

• 7+ years prior experience as a Sales Engineer, Solutions Engineer, or similar roles supporting a variety of customers.

• Prior experience within the Risk, Fraud, or Compliance domain.

• Proven success working with large financial institutions, banks or global enterprises.

• Experience with API based products, a strong understanding of JSON, the ability to read and understand code, and familiarity with one or more of the following languages: Python, JavaScript, Ruby, Go, or Java. Bonus points for knowledge of web development principles and/or the ability to build internal tools using one of the above languages.

• Strong analytical skills: you can dig into the technical details of a problem and turn it into a proposed solution.

• Ability to thrive in a fast-paced remote environment working with global clients.

• Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas, and to tailor your communication to their role and seniority.