Commercial Account Manager

We are seeking a driven and customer-focused Commercial Account Manager to join our UK sales team. This role is ideal for a proactive sales professional who enjoys managing and growing customer relationships while identifying new business opportunities.

As a Commercial Account Manager, you will be responsible for developing and executing account plans, driving revenue growth within your assigned territory, and positioning a broad portfolio of technology solutions to meet customer business challenges. You will work closely with customers, partners, and internal stakeholders to deliver exceptional customer outcomes and achieve sales targets. This role will have a focus on our Commercial Service Provider, Altnet and NeoCloud customers, so knowledge or understanding of this profile of customer is a benefit.

• →Manage and grow a portfolio of commercial accounts through proactive account management and strategic engagement.
• →Develop and execute account plans to drive revenue growth, customer retention, and account expansion.
• →Generate, qualify, and progress sales opportunities through to successful closure.
• →Build and maintain strong customer relationships, understanding business objectives and technology requirements.
• →Position solutions effectively against customer needs and competitive offerings.
• →Collaborate with internal teams, partners, and field sales colleagues to ensure a seamless customer experience.
• →Create and maintain a healthy sales pipeline, delivering accurate forecasting and reporting.
• →Identify opportunities to cross-sell and upsell products and services across the portfolio.
• →Drive customer retention and long-term account development strategies.
• →Maintain accurate customer and opportunity records within Salesforce or other CRM systems.

You are a motivated sales professional with a passion for building relationships and delivering results. You combine strong commercial acumen with the ability to understand customer challenges and align technology solutions to business outcomes.

• Bachelor's degree or equivalent experience, preferably in Sales, Business, Technology, or a related field.
• 3-5 years' experience in account management, sales, business development, or a related commercial role.
• Experience managing customer relationships and delivering against sales targets.
• Proven ability to build and maintain sales pipelines and forecasts.
• Experience working with CRM systems, preferably Salesforce.
• Commercial Service Provider, Altnet and NeoCloud customers, so knowledge or understanding of this profile of customer is a benefit.

• Strong account management, customer acquisition, retention, and growth skills.
• Good understanding of technology products, services, and industry solutions.
• Excellent communication, presentation, and negotiation abilities.
• Ability to identify customer needs and translate them into value-based solutions.
• Strong commercial awareness and business acumen.
• Data-driven approach to pipeline management and forecasting.
• Collaborative team player with the ability to influence stakeholders at multiple levels.
• Comfortable managing multiple priorities in a fast-paced sales environment.

• Consistently achieving or exceeding sales targets.
• Growing existing customer relationships while identifying new revenue opportunities.
• Maintaining a robust and accurate sales pipeline.
• Delivering exceptional customer experiences that drive loyalty and retention.
• Building trusted advisor relationships with key stakeholders across assigned accounts.

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.